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Clay Cooley Kia

Irving, TX

Overview
Employees
Reviews
Vehicles
4.3
257 Reviews
Central Kia of Irving treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence! We encourage you to browse our online inventory, schedule a test drive and investigate financing options. Don't forget to visit our YouTube Channel to view customer testimonials, clips from company events and current advertisements. www.YouTube.com/NewCentralKia
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1247 East Airport Frwy

Irving, TX

75062

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Showing 257 reviews

November 06, 2025

They made car buying very easy. Would buy from them again. My first new car thank you More

by reresingle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hal Hulbert
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Nov 06, 2025 -

Clay Cooley Kia responded

Thank you so much for choosing Clay Cooley Kia! Please let us know if we can be of any more assistance.

November 04, 2025

Garrett was great. He knew I was on a tight timeline and made it happen quickly. More

by ecgillis
Recommend Dealer
Yes
Employees Worked With
Garrett
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Nov 04, 2025 -

Clay Cooley Kia responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 04, 2025

I still haven’t heard any response from the dealership since my initial complaint. I’m still waiting for a satisfactory resolution. More

by krammc67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dawson-New car sales
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Nov 04, 2025 -

krammc67 responded

You can contact me at 214-931-9197. I only wanna speak w the general manager of the Kia dealership.

Nov 07, 2025 -

Clay Cooley Kia responded

Thank you for this feedback, and we apologize for the communication issues on our part. Would you mind sending us a message with your contact information so we can reach out and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 01, 2025

Great dealership, good customer service, and was willing to go the extra mile to make sure we walk away with a car without any complaints. Very happy with my purchase and recommend everyone else that wants More

by pointcity85
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Willey
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEFF WARFIELD
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hal Hulbert
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Nov 01, 2025 -

Clay Cooley Kia responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Clay Cooley Kia.

October 31, 2025

Great service, Ashley was great and really friendly really liked her service and was really simple and easy ! More

by Angel.bustamante1109
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley
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Oct 31, 2025 -

Clay Cooley Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Clay Cooley Kia!

October 31, 2025

I found a good help from service and helpfull staff. Clay Cooley is an exceptional dealership. We'll done guts. My best regards to Mr. Bruce at service who took care of me in a very professional way 👍 More

by walidelhadari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce
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Oct 31, 2025 -

Clay Cooley Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 31, 2025

Dawson was great in sales and got me exactly what I wanted and Darian Ward did a great follow through to make sure I got my extras that were included in my purchase like all weather mats. Great dealers More

by heff3219
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dawson, Darian Ward
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Oct 31, 2025 -

Clay Cooley Kia responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Clay Cooley Kia!

October 31, 2025

A very kind and is a very unusual but very unique line of over all Auto Dealership in the Dallas Metroplex. More

by niccoltanzy
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Service advisor
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Oct 31, 2025 -

Clay Cooley Kia responded

Thanks for sharing about your experience with Clay Cooley Kia. We appreciate your business and hope to see you again soon!

October 30, 2025

Our guy went out of his way to make sure we were taken care of and all our needs were met! Huge thank you to him! More

by Cdiskin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin b
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Oct 30, 2025 -

Clay Cooley Kia responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

October 30, 2025

Great Experience. I was in and out in an efficient manner, I was heard and my concerns were validated. Ashley helped me and she was a huge help, I would recommend goin More

by y.zuniga0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ashley F, Hal Hulbert
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Oct 30, 2025 -

Clay Cooley Kia responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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