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Clay Cooley Kia of Plano
Plano, TX
1,141 Reviews
We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located in Plano, Texas, the staff at Central Kia of Plano will help you find the Kia vehicle you want. At Central Kia of Plano we offer a searchable online inventory of new Kia cars in Plano , along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Kia or quality used car that you have been searching for.
For years, the financial staff at Central Kia of Plano has offered expert advice for those seeking an affordable Kia car loan or lease. Our service doesn't just stop there. Plano customers can come in and take advantage of our knowledgeable Kia car repair technicians and a fully-stocked inventory of Kia auto parts.
Whether you are looking for a Kia, or a pre-owned car or truck, Central Kia of Plano is here to help. We are conveniently located at 3401 N Central Expressway. The entire staff at Central Kia of Plano looks forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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March 05, 2009
Incident = The entire story of our nightmare with Central Kia is way too long to type. But the shorter story is: My daughter\'s 2006 Kia Spectra was towed to Central Kia and it just stopped. After being at Kia is way too long to type. But the shorter story is: My daughter\'s 2006 Kia Spectra was towed to Central Kia and it just stopped. After being at their dealership for 23 days, and everyday being told \"don\'t worry we\'ll find out what is wrong with your car and everything is under warranty.\" Everyday they would call saying they replaced this and that, which I never authorized,but still couldn\'t get the car to run. Finally I\'m told it\'s the computer system and that it went out because a stero speakers that were professionally put in her car. They had been there for months ahead of time. So, now everythig they replaced I\'m being told I have to pay for in the amount of $2,200. Many calls to Rusty Wiley where he was the rudest and I could tell trying to rip us off. I finally go to pick up the car, give the girl my credit card and she gave me a receipt saying the car is totally under warranty you don\'t owe u s a thing. Great I said and the car was brought around and I left. 1 hr later I get threatening phone calls from Rusty Wiley saying he is going to put me in jail and to pay them or bring the car back. I called, left a message, and told him what happen. You won\'t believe this, but Central Kia then stole my daughter\'s car off the parking lot from the hospital she works for. We didn\'t know it was Central Kia, called the cops filed a report. I get home and have another call from Rusty Wiley saying \"your car is done and ready to be picked up\". ??? We already picked the car up several days earlier. The Dallas police were wonderful and retrive the car back to us from Central Kia. The people that work there didn\'t even want to give my car to the police. They were told they would be arested, so they gave the car to the police. I then get a law suit in the mail. How can they sue us? I was given the car, told it was all under warranty, and a paid reciept. Please all of us that have been ripped off my Central Kia need to work together to close them down. I\'ve called the news here and they are calling me back for the story details. We need to protest out front of their store, don\'t let this ever happen to anyone else. Damage Resulting = Not only did they steal my daughter\'s car, this is grand auto theaf as they didn\'t do any paper work to pick up the car the car is in very bad shape. Dash and panel damaged, wires every where and the stick shift messed up from them towing the car. My daughter is very ill and suffers from colitis. She has been in the hospital twice because of the stress from their actions. I\'m a single Mom who suffers from MS, and no money. I need help. More
by plnkristin
Employees Worked With
4
