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Clay Cooley Mitsubishi - Service Center

Arlington, TX

4.6
174 Reviews

174 Reviews of Clay Cooley Mitsubishi - Service Center

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August 13, 2025

I had a nice experience With Edgar from service Depto. He was nice, polite, and he let me know everything that I need to know about my car thanks Edgar for your service More

by Julia Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar service dpto.
August 13, 2025

I'm very pleased with my service request. I sincerely appreciate being able to get in and out quickly, no long wait time, Kudos to everyone upfront and behind the scene servicing my vehicle. More

by bluewavejazz007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Soler
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2025

Jesse was awesome! ! He was able to fix my problem in minutes. I was in and out in 10 minutes. Thanks again Jesse and Clay Cooley Mitsubishi. More

by TIFFANY.WISE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Hernandez 5 stars
Aug 10, 2025 -

Clay Cooley Mitsubishi responded

Hello Tiffany, it's great to hear that Jesse was able to have your vehicle fixed in a short time frame, we look forward to seeing back again for your services...

August 09, 2025

They are nice and friendly they try to get you out as soon as possible More

by rosemaryramirez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2025 -

Clay Cooley Mitsubishi responded

Thank you Rosemary, for the 5-star review we truly appreciate it...

August 05, 2025

Really appreciate it being able to have the same service providers that are knowledgeable about my needs More

by latishav1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ket Demoranville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Clay Cooley Mitsubishi responded

Thank you, for taking the time to write our service team a review but we are disappointed we could not earn a 5-star rating, we will continue to improve our process to better your next service visit...

August 04, 2025

Unsatisfied experience. Complete and utter disappointment. Poor experience. Can’t believe this happened to me here. More

by Rolanda Jordan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martin Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Soler
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2025 -

Clay Cooley Mitsubishi responded

Hello Rolanda, thank you for your review, we understand your disappointment as we try to fulfill all of our customers challenges in assisting them with a new vehicle purchase. We will always give every customer 100% regardless and appreciate the opportunity in assisting you...

July 28, 2025

I was very happy about the car service I received. The staff was very friendly and helpful. More

by mydeshone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Markwald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ket Demoranville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jo Wren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Clay Cooley Mitsubishi responded

Thank you, fortaking the time to write our service team a 5-star review, we appreciate your business and look forward to your next visit...

July 28, 2025

My go to for my Outlander. Usually the service team is good. However after I purchased my car in November last year, I sent two additional people who purchased cars and I recei More

by Mary C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ket Demoranville
4.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Soler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jo Wren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2025 -

Clay Cooley Mitsubishi responded

Hello Mary, we appreciate the information you provided and will forward this to the sales managers...

July 27, 2025

Service writer was very good and knowledgeable pleasant and easy to deal with technician found an oil leak and fixed it More

by Al alturo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ket Demoranville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javier Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2025 -

Clay Cooley Mitsubishi responded

Thank you Al, for letting our service team to repair your oil leak, we appreciate the 5-star review and look forward to your next visit...

July 25, 2025

The wraith was long this time, but they always get the job done thank you More

by Bmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Soler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2025 -

Clay Cooley Mitsubishi responded

We appreciate your patience and understanding as we will continue to improve our process...

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