Ket Demoranville
Service Director
Clay Cooley Mitsubishi
1500 Interstate 20 Frontage Rd
Arlington, TX 76018
87 Reviews
Write a ReviewDealership Experience
5 yrs, 3 mos
Industry Experience
15 yrs
Languages Spoken
English
87 Reviews of Ket Demoranville
October 21, 2026
I receive excellent service everyone I visit Clay Cooley Mitsubishi. They performed my oil change and my recall very quickly and no problems. I was in and out in less than an hour. Mitsubishi. They performed my oil change and my recall very quickly and no problems. I was in and out in less than an hour. More
October 07, 2026
At Clay Cooley, there professionals they have a outstanding service center they notify you if there is a problem immediately give a printout of everything was done and what your car will need next outstanding service center they notify you if there is a problem immediately give a printout of everything was done and what your car will need next More
Other Employees Tagged: Adam Soler, Jo Wren, Javier Perez
October 07, 2026
Great customer service. Quick service to my vehicle. Great recommendations to keep my car running great. Quick service to my vehicle. Great recommendations to keep my car running great. More
Other Employees Tagged: Adam Soler, Jo Wren, Javier Perez
October 02, 2026
I walked into dealership unsure if I was going to get the vehicle I wanted and they definitely got me what I wanted. Very kind people there and focused on the customer the whole time 100% Ask for Howard and vehicle I wanted and they definitely got me what I wanted. Very kind people there and focused on the customer the whole time 100% Ask for Howard and he will get you set up with the right people. More
Other Employees Tagged: Mike Markwald, Daniel Mindieta, Martin Hernandez, Javier Perez , Howard in Sales department not sure of all the others listed there
September 23, 2026
They were very eager to help and assist. Did their best to come up with solutions and overcome obstacles to get me into a brand new car. 🙂🙂🙂 Did their best to come up with solutions and overcome obstacles to get me into a brand new car. 🙂🙂🙂 More
Other Employees Tagged: Daniel Mindieta, Chuck Patel, Edgar Del Real, Jessica Garcia, Eddie Houston, Brian Runnels, Armani Urena, Troy Ross, Rodney koon , Enrico Hudspeth
August 14, 2026
The dealership personnel was kind was workable. They were open to negotiation to tailor to my needs. Im in Architecture field, really wanted to update their facilities to make the facilities exper They were open to negotiation to tailor to my needs. Im in Architecture field, really wanted to update their facilities to make the facilities experience better though. More
Other Employees Tagged: Kyle, Jodye, Ian
August 04, 2026
My experience with Clay Cooley Mitsubishi was pleasant and service was in a timely fashion. and service was in a timely fashion. More
Other Employees Tagged: Adam Soler, Jo Wren, Javier Perez
July 29, 2026
Excellent service they made very good job. They cleaned my van. I was so thankful. They cleaned my van. I was so thankful. More
Other Employees Tagged: Adam Soler, Jo Wren, Javier Perez
July 10, 2026
The service drive engaged in bait-and-switch pricing. I was sent a 20% off "repair only" coupon via their official digital system. The service manager Ket flat-out refused to honor it on my $299.99 rear I was sent a 20% off "repair only" coupon via their official digital system. The service manager Ket flat-out refused to honor it on my $299.99 rear brake repair, falsely claiming a brake overhaul is 'maintenance' and then claiming it was already 'on sale' to avoid the discount. Furthermore, they snuck an extra charge of $10.00 onto my Wednesday oil change special of $69.95 without disclosing it upfront stating my vehicle takes 6 quarts of oil instead of 5 without also disclosing this to me. Total lack of pricing transparency and deceptive management. I am initiating a claim/request for my $60.00 discount back to my card. Furthermore these type of practice will not make me patronize this dealership due to dishonesty and deceptive practices. The sales department is not better as well to make a vehicle purchase. They do really bad business. More
Other Employees Tagged: Rodney koon , Robert Sherman
June 25, 2026
Fast and great service,oferte great offer,have the car on time when they say time when they say More
Other Employees Tagged: Adam Soler, Jo Wren, Javier Perez

