Ket Demoranville

The service drive engaged in bait-and-switch pricing. I was sent a 20% off "repair only" coupon via their official digital system. The service manager Ket flat-out refused to honor it on my $299.99 rear I was sent a 20% off "repair only" coupon via their official digital system. The service manager Ket flat-out refused to honor it on my $299.99 rear brake repair, falsely claiming a brake overhaul is 'maintenance' and then claiming it was already 'on sale' to avoid the discount. Furthermore, they snuck an extra charge of $10.00 onto my Wednesday oil change special of $69.95 without disclosing it upfront stating my vehicle takes 6 quarts of oil instead of 5 without also disclosing this to me. Total lack of pricing transparency and deceptive management. I am initiating a claim/request for my $60.00 discount back to my card. Furthermore these type of practice will not make me patronize this dealership due to dishonesty and deceptive practices. The sales department is not better as well to make a vehicle purchase. They do really bad business. More

by ebradg2 Verified Customer Verified Customer

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Fast and great service,oferte great offer,have the car on time when they say time when they say More

by 092371vmg@gmail.com Verified Customer Verified Customer

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I never thought in a million years I would be driving a Mitsubishi but this so far is the best experience I had in a while they don’t have nothing on swell Cadillac but hay they close match Mitsubishi but this so far is the best experience I had in a while they don’t have nothing on swell Cadillac but hay they close match More

by mechellehumphrey Verified Customer Verified Customer

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The dealership address the problem with my vehicle, describe the steps it would take to fix the problem. They also address some items that would need Attention in the future. They made the repairs and describe the steps it would take to fix the problem. They also address some items that would need Attention in the future. They made the repairs and I am back on the road, looking forward to future business. Thank you More

by rexdalethomas Verified Customer Verified Customer

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The service manager and advisors are great! Daniel in the parts department has always been very helpful and knowledgeable as well. I've been taking my car here since 2019 when I bought it and I Daniel in the parts department has always been very helpful and knowledgeable as well. I've been taking my car here since 2019 when I bought it and I won't take it anywhere else! More

by AIRHEART.CRYSTLE Verified Customer Verified Customer

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The customer service was outstanding, with prompt responses, friendly interaction, and a genuine willingness to help. responses, friendly interaction, and a genuine willingness to help. More

by Misaelbaseball101 Verified Customer Verified Customer

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It was great and quick love the service will recommend to go there more often go there more often More

by Rolandopuente3721 Verified Customer Verified Customer

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The services is good everything I need assist they already assist me and they car is fine already assist me and they car is fine More

by bonheurthien692 Verified Customer Verified Customer

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E x c e l l e n t ! E x p e r i a n c e! E x p e r i a n c e! More

by VERNON_HIGGINS Verified Customer Verified Customer

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I drive from Dallas to have my car serviced because I trust these people at this dealership! Adam will always shoot me straight! I so appreciate the honesty at this dealership! And they clean my car!!! trust these people at this dealership! Adam will always shoot me straight! I so appreciate the honesty at this dealership! And they clean my car!!! More

by hatfieldsusan59 Verified Customer Verified Customer

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