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Clay Cooley Nissan Irving - Service Center

Irving, TX

4.8
209 Reviews
Call Service Center (972) 435-7841

209 Reviews of Clay Cooley Nissan Irving - Service Center

Sort by
January 01, 2023

Customer Service was great. It was informative and helpful. I will be bringing my vehicle back to be serviced. More

by Ritta K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Jan 04, 2023 -

Clay Cooley Nissan Irving responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

Helpful
December 23, 2022

Vehicle service and customer service was exceptional well explained and not forced to accept any service needed or not More

by Cvarel214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Mojica
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Dec 27, 2022 -

Clay Cooley Nissan Irving responded

Hi Cvarel214, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
December 19, 2022

Great customer service. They explained everything and made me feel welcomed and comfortable which is very important for me. More

by Alma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Dec 21, 2022 -

Clay Cooley Nissan Irving responded

Alma, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
December 18, 2022

Thank you for all that you do and keep up the good work thank you More

by conniedenby63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2022 -

Clay Cooley Nissan Irving responded

Hi Conniedenby63, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Dec 20, 2022 -

conniedenby63 responded

Thank you

Dec 20, 2022 -

conniedenby63 responded

Thank you

Helpful
December 17, 2022

Great service friendly service department agents kept me informed concerning status of repairs excellent waiting room atmosphere More

by Llar23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
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Dec 19, 2022 -

Clay Cooley Nissan Irving responded

Llar23, we are so pleased you enjoyed your visit to Clay Cooley Nissan Irving! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful 1
December 17, 2022

Great customer service from Rick. Very knowledgeable on my vehicle needs. Would definitely continue coming and would definitely recommend to friends and family. More

by Mibarra0823
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick
Report | Print
Dec 19, 2022 -

Clay Cooley Nissan Irving responded

Hi Mibarra0823, thank you for taking the time to leave a review for us at Clay Cooley Nissan Irving. We're happy we could meet your expectations! We hope to see you soon!

Helpful 1
December 17, 2022

As women we are very leery about getting our car maintenance done for fear of being overcharged for simple repairs. However my experience here has been overall pleasant. This team of service profess More

by fchamer1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha
Report | Print
Dec 19, 2022 -

Clay Cooley Nissan Irving responded

Fchamer1974, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Helpful 1
December 05, 2022

Good customer service every one is nice and helpful, the time and price of the service is great!! More

by Edwin Benejam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marco
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Dec 07, 2022 -

Clay Cooley Nissan Irving responded

Edwin Benejam, it's experiences like yours that really keep us motivated! We do hope we can be of assistance in the future. Take care!

Helpful 1
November 25, 2022

From the time I walked in, the customer service lady was very courteous and very attentive to me needs and concerns... More

by greggsgroove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful 1
November 04, 2022

All the service advisors are very knowledgeable and professional. They always take good care of me and my vehicle. More

by crosbychilds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Banda
Report | Print
Nov 09, 2022 -

Clay Cooley Nissan Irving responded

Crosbychilds, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!

Helpful 1
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