Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Clay Cooley Nissan of Richardson

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.5
1,181 Reviews
Welcome to Clay Cooley Nissan Richardson Thank You for us The team at Clay Cooley Nissan Richardson would like to welcome you to our dealership in Richardson, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Nissan vehicles, or get a great deal on a reliable pre-owned model. When you’re looking for quality auto maintenance and repairs near Richardson, you can always count on the professional technicians in our Nissan service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own. Lots of folks in Richardson count on the high-quality vehicles and services found at Clay Cooley Nissan Richardson, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions.
Contact Dealership

1777 N Central Expy

Richardson, TX

75080

Directions

By Type

Showing 1,181 reviews

December 31, 2025

I am not happy with service because I’m the car was properly serviced are not More

by Devanathan.ttm
Service Communication
Recommend Dealer
No
Employees Worked With
Shauna Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 02, 2026 -

Clay Cooley Nissan of Richardson responded

We’re sorry to hear about your experience and appreciate you bringing this to our attention. At this time, we’re unable to locate your name in our system. Please give us a call at 972-792-5657 so we can review your concerns and assist you further.

December 30, 2025

Shawna was amazing. She always makes sure we are satisfied when we leave. That’s the kinda customer service that’s needed in the world today. When something is wrong wit More

by t_m_tgirls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you so much for taking the time to share this kind feedback. We’re thrilled to hear that Shaun provided such a positive experience and helped make your visit a great one. She truly takes pride in caring for our guests, and we appreciate you recognizing her dedication and outstanding customer service. We’ll be sure to share your comments with Shaun and our team.

December 29, 2025

AK kept me informed about my car. I had to leave it overnight because they had to order parts. He setup loaner car for me which was much appreciated . I have Aleah had my car service More

by kjljhouse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AK
Report | Print
Dec 30, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for sharing your experience. We’re glad to hear that AK kept you informed throughout the process and helped arrange a loaner vehicle while your car was here. We appreciate your patience while we waited for the parts and truly value your continued trust in our service team. We look forward to taking care of your vehicle again in the future.

December 28, 2025

I dont feel the service department did a through inspection of the issues I presented. More

by mjbass2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for sharing your feedback. We’re sorry to hear that you felt the inspection was not as thorough as expected. This is not the level of service we strive to provide. We would appreciate the opportunity to learn more about your concerns and address them properly. Please feel free to contact us directly so we can assist further.

December 28, 2025

We had a very good experience and met very nice people there. Will definitely be back. More

by SRVTEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for the great feedback! We’re happy to hear you had a very good experience and enjoyed working with our team. We truly appreciate your support and look forward to welcoming you back.

December 27, 2025

Scott is courteous, informative, and trustworthy. I appreciate the heads up on future maintenance concerns, but no pressure to take care of them right now. More

by liztejas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for the kind feedback! We’re glad to hear that Scott provided a courteous, informative, and trustworthy experience. We appreciate you recognizing his transparency in discussing future maintenance needs without any pressure. We look forward to continuing to take care of your vehicle.

December 26, 2025

I was there to look at a specific car, drove almost an hour. When I got there, the car had already been sold. Dennis did a great job trying to find similar cars. More

by amycharrison
Recommend Dealer
Yes
Employees Worked With
Darris Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for taking the time to share your experience. We truly apologize for the inconvenience and frustration of making the drive only to find the vehicle had already been sold. We understand how disappointing that can be. We do appreciate you recognizing us for his efforts in trying to locate similar options for you, and we’ll be sure to share your kind words with him. We value your feedback and will work to improve communication so we can provide a better experience moving forward.

December 24, 2025

Had appt for oil change took almost two hours. That is ridiculous. Also items quoted that needed service air filter cabin filter replacement etc. was told my maintenance agreement didn’t cov More

by Sachsejesusrocks
Recommend Dealer
No
Employees Worked With
Anthony
Report | Print
Dec 26, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for the feedback. We’re sorry your oil change took longer than expected and for the confusion about what your maintenance agreement covers. If you’re willing, please contact us with your visit details so we can review the agreement and address this properly. 972-792-5657 , 469-655-6745

December 24, 2025

Good service. Only problem, I was told 1.5-2 hours and ended up taking 5 hours. More

by alexanderwepps
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 26, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for sharing your experience. We’re glad to hear the service itself was good, and we apologize for the extended wait time. We appreciate your patience and your feedback, as it helps us improve our scheduling and communication.

December 24, 2025

It was great experience that I totally enjoyed. Thank you a worth while experience and for that keep it up. More

by rogersrochelle88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Rupert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shauna Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Micheal Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 24, 2025 -

Clay Cooley Nissan of Richardson responded

Thank you for the kind words! We’re glad to hear you had a great experience and truly appreciate you taking the time to share your feedback. We look forward to serving you again!

1
...
4
5
6
...
119