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Clay Cooley Nissan - Service Center

Dallas, TX

4.3
407 Reviews
Call Service Center (855) 745-4401

407 Reviews of Clay Cooley Nissan - Service Center

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May 30, 2025

Everything was good and the only problem was the technician left my cabin air filter out and I didn’t know if it was mines or where it came from but he put it back and I left More

by marywarren200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service manager
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May 30, 2025

Service was awesome my service rep and the team was awesome. I will continue bring my Armada there More

by eldorados
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney others in Services department
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May 30, 2025

The service tech Courtney was wonderful. She always try to attend my issue. The only issue is the lingering smell from the water leak. More

by Gw5448
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney in service dept.
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May 30, 2025

All the staff is very professional and helpful. Always answering my questions and explaining what needs to be done. More

by ilenemckay49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2025

Great service! ! Friendly staff and very helpful. My car was taken care of and I appreciate the work More

by Mattj_Davis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Torres
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May 29, 2025 -

Clay Cooley Nissan responded

Hello Mattj_davis, Thank you for your kind words! We're glad to hear you had a great experience with our friendly and helpful staff. It's wonderful to know your car was taken care of to your satisfaction. We appreciate your trust and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comese eclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 28, 2025

Driver side bird view camera wasn’t working and Leo knew exactly what was wrong with my vehicle, ordered the part for me and send me on my way. Once the part arrived he called me back to get it installed an More

by maurovalle3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roland Lynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles English Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leonardo Barbosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2025 -

Clay Cooley Nissan responded

Hello Maurovalle3, Thank you for your positive feedback. We're glad Leo could quickly identify the issue with your bird's eye camera and handle the repair efficiently. We strive to provide prompt and knowledgeable service to get you back on the road as soon as possible. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comese eclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 27, 2025

Great customer service. Very knowledgeable and professional. Great value and pricing. I will be back for service More

by cambell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brodis Matthews, Aaron Hernandez
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May 29, 2025 -

Clay Cooley Nissan responded

Hi Cambell,Thank you for your kind words and for recognizing our team's knowledge and professionalism. We're glad you found value in our pricing and service. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 26, 2025

BJ who returned after being away for three months returned, GREAT JOB, BJ! Welcome back More

by demetriusdavis972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BJ
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May 28, 2025 -

Clay Cooley Nissan responded

Hello Demetriusdavis972, Thank you for your kind words and for welcoming BJ back! We're glad to hear that BJ's return was a great experience. We appreciate your support and look forward to continuing to serve you. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 25, 2025

Great customer service throughout the service process. Vanessa is a great service tech. Thank you. More

by latameronj21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ovalle
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May 27, 2025 -

Clay Cooley Nissan responded

Hello Latameronj21, Thank you for your kind words. We're delighted to hear that you experienced great customer service throughout the process, and Vanessa is appreciated for her excellent service. We strive to provide our customers with the best experience, and your feedback motivates us to continue delivering quality support. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

May 23, 2025

Vanessa was very attentive and helpful in assisting me with my needs . She went above and beyond ! Thank you Vanessa! More

by landerosm2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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May 24, 2025 -

Clay Cooley Nissan responded

Hello Landerosm2009, Thank you for your kind words! We're delighted to hear Vanessa provided attentive and helpful service, going above and beyond to assist you. We truly appreciate your feedback and will share it with the team. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyal ty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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