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Clay Cooley Nissan - Service Center

Dallas, TX

4.3
437 Reviews
Call Service Center (855) 745-4401

437 Reviews of Clay Cooley Nissan - Service Center

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July 11, 2025

They took very good care of me as I waited to get my vehicle maintenance completed. It was a two hour hour wait and the shuttle took us home until it was completed. More

by ssarhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Jul 11, 2025 -

Clay Cooley Nissan responded

Hello Ssarhenry, Thank you for your kind feedback. We're glad our team took good care of you and that the shuttle service worked well during your two-hour wait. We appreciate your patience and are happy to have been able to accommodate your needs. Your satisfaction is important to us, and we look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 11, 2025

Great work good service was very slow and there for nearly an hour but wasn’t bad at all More

by JACKSONNINA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Murray
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July 10, 2025

I liked the way they were up front about what was going to be done and the cost and details of what i was being charged to have it done. More

by linda.bolden1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Clay Cooley Nissan responded

Hello Linda.bolden1003, Thank you for your positive feedback. We're glad that our transparency regarding the scope and costs of our services met your expectations. Providing clear information is important to us, and we appreciate your recognition of our upfront approach. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 09, 2025

Vanessa was very nice and considerate, she walked me in and out the building and even went out into the rain to retrieve my car for me! More

by Leelisa80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ovalle
Report | Print
Jul 11, 2025 -

Clay Cooley Nissan responded

Hello Leelisa80, Thank you for sharing your positive experience. We’re delighted that Vanessa was able to assist you with such care and consideration, even going out into the rain to retrieve your car. We will be sure to pass along your kind words to her. Providing excellent customer service is our priority, and we're glad Vanessa made your visit memorable. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 09, 2025

Vanessa was very nice and considerate, she walked me in and out the building and even went out into the rain to retrieve my car for me! More

by Leelisa80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ovalle
Report | Print
Jul 11, 2025 -

Clay Cooley Nissan responded

Hello Leelisa80, Thank you for your kind words. We're glad Vanessa provided considerate service and went above and beyond, even in the rain, to assist you. We truly appreciate your feedback and will share it with our team. Your satisfaction is our priority, and we look forward to serving you again. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 03, 2025

Mark was super helpful and fast. Helped get in and out when getting my oil change. More

by ayla_briones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Abron
Report | Print
Jul 03, 2025 -

Clay Cooley Nissan responded

Hello Ayla_briones, Thank you for your positive feedback! We're glad Mark could assist you efficiently during your oil change. Providing fast and helpful service is our goal, and we're happy to know we met your expectations. We appreciate your business and look forward to serving you again. Sincerely, Nina Thomas Clay Coo ley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 30, 2025

The service was great I didn't have to wait long i was in and out within i hour More

by EVELYN1825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Jul 02, 2025 -

Clay Cooley Nissan responded

Hello Evelyn1825, Thank you for your positive feedback. We're glad to hear that you experienced prompt service and were in and out quickly. Providing efficient service is our goal, and we appreciate your recognition of our efforts. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Coo ley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 30, 2025

The service advisor, Vanessa was amazing. She promised to call when the service was completed, and she did. More

by ike0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ovalle
Report | Print
Jul 02, 2025 -

Clay Cooley Nissan responded

Hello Ike0, Thank you for your kind words about Vanessa. We’re glad she provided excellent service and kept her promise to call you when the service was complete. Customer satisfaction is our priority, and we appreciate your feedback. If you need any further assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Coo ley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 30, 2025

Fast, courteous and professional service. Our service guy was really nice and went above and beyond. I would definitely recommend this place to get your car serviced at. More

by camden.kaedyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brodris Matthews
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Jul 02, 2025 -

Clay Cooley Nissan responded

Hello Camden.kaedyn, Thank you for your kind words! We're glad to hear that you received fast, courteous, and professional service, and that our team went above and beyond to meet your needs. Your recommendation means a lot to us, and we look forward to serving you again in the future. Sincerely, Nina Thomas Clay Coo ley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 29, 2025

Taking my vehicle to this dealership for service work was the worst mistake ever! All they do is lie to you, create other problems, and take your money! NEVER AGAIN!!!! More

by HFLOOD69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany in the loaner car department was the ONLY pleasant experience I encountered.
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Jun 30, 2025 -

Clay Cooley Nissan responded

Hello Hflood69, We’re sorry to hear about your experience and appreciate your feedback. Our goal is to provide honest service and transparent communication, and we regret if we fell short. We take concerns like yours seriously and would welcome the opportunity to discuss your situation further to address any misunderstandings and improve your experience. Please contact us directly so we can work toward a resolution. Clay Cooley Nissan

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