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Clay Cooley Nissan - Service Center

Dallas, TX

4.3
452 Reviews
Call Service Center (855) 745-4401

452 Reviews of Clay Cooley Nissan - Service Center

Sort by
July 17, 2025

I had a great experience, my salesperson was Vanessa and she did a phenomenal job. I highly recommend her. More

by jeremybry79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
Report | Print
Jul 18, 2025 -

Clay Cooley Nissan responded

Hello Jeremybry79, Thank you for sharing your positive experience and for recommending Vanessa. We’re thrilled to hear she provided you with excellent service. Your satisfaction is our priority, and we appreciate your kind words. If there's anything else we can assist you with, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 17, 2025

Very friendly and helpful staff. The wait was a little longer than I expected for an oil change. More

by wilmagarret7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
Report | Print
Jul 19, 2025 -

Clay Cooley Nissan responded

Hello Wilmagarret7, Thank you for your kind words about our staff. We appreciate your patience during the wait for your oil change and apologize for it taking longer than expected. Your feedback helps us improve our service, and we hope to serve you even better next time. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-200

July 16, 2025

My appointment was at 2:00p. m. I got there around 1:45p.m. He got me in out very please with services. More

by Susie T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Think his name is J K or K J very nice 👍🏽
Report | Print
Jul 18, 2025 -

Clay Cooley Nissan responded

Hello Susie T., Thank you for your positive feedback. We're glad to hear that you arrived early and were able to be seen promptly, and that you were pleased with our service. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 14, 2025

Just know I’m not happy at all will sell you a dream I have a 2025 Nissan versa whom they told me if I wanted another vehicle or felt something was wrong with my vehicle I shouldn’t have drove it over 150 More

by q.dunmore73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Larry
Report | Print
Jul 16, 2025 -

Clay Cooley Nissan responded

Hello Q.dunmore73, We’re sorry to hear about your experience and understand your frustration. Our goal is to provide honest information and support. If you have concerns about your vehicle’s condition or the advice given, please contact us directly so we can address your situation more thoroughly and find a suitable solution. Your satisfaction is important to us, and we appreciate the opportunity to improve your experience. Clay Cooley Nissan

July 12, 2025

Not very helpful unable to determine why water gets into cars floor when it rains More

by nita2111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Repairs
Report | Print
Jul 16, 2025 -

Clay Cooley Nissan responded

Hello Nita2111, We're sorry to hear about your experience. Water entering the car's floor during rain can be caused by various issues, such as a clogged or damaged drainage system, window seals, or other leaks. We recommend scheduling a thorough inspection with our service team to identify and resolve the cause promptly. Please contact us at your earliest convenience so we can assist you in resolving this matter. Clay Cooley Nissan

July 11, 2025

Great work good service was very slow and there for nearly an hour but wasn’t bad at all More

by JACKSONNINA12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Murray
Report | Print
Jul 14, 2025 -

Clay Cooley Nissan responded

Hello Jacksonnina12, Thank you for your feedback. We appreciate your patience during the wait and are glad you found our service to be good. We apologize for the wait time and will work to improve our efficiency to serve you better in the future. Your satisfaction is important to us, and we hope to provide an even quicker experience next time. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, D allas, TX 75237 (972) 709-2000

July 11, 2025

They took very good care of me as I waited to get my vehicle maintenance completed. It was a two hour hour wait and the shuttle took us home until it was completed. More

by ssarhenry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Report | Print
Jul 11, 2025 -

Clay Cooley Nissan responded

Hello Ssarhenry, Thank you for your kind feedback. We're glad our team took good care of you and that the shuttle service worked well during your two-hour wait. We appreciate your patience and are happy to have been able to accommodate your needs. Your satisfaction is important to us, and we look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 10, 2025

I liked the way they were up front about what was going to be done and the cost and details of what i was being charged to have it done. More

by linda.bolden1003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd McGriff
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 11, 2025 -

Clay Cooley Nissan responded

Hello Linda.bolden1003, Thank you for your positive feedback. We're glad that our transparency regarding the scope and costs of our services met your expectations. Providing clear information is important to us, and we appreciate your recognition of our upfront approach. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 09, 2025

Vanessa was very nice and considerate, she walked me in and out the building and even went out into the rain to retrieve my car for me! More

by Leelisa80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ovalle
Report | Print
Jul 11, 2025 -

Clay Cooley Nissan responded

Hello Leelisa80, Thank you for sharing your positive experience. We’re delighted that Vanessa was able to assist you with such care and consideration, even going out into the rain to retrieve your car. We will be sure to pass along your kind words to her. Providing excellent customer service is our priority, and we're glad Vanessa made your visit memorable. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

July 09, 2025

Vanessa was very nice and considerate, she walked me in and out the building and even went out into the rain to retrieve my car for me! More

by Leelisa80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ovalle
Report | Print
Jul 11, 2025 -

Clay Cooley Nissan responded

Hello Leelisa80, Thank you for your kind words. We're glad Vanessa provided considerate service and went above and beyond, even in the rain, to assist you. We truly appreciate your feedback and will share it with our team. Your satisfaction is our priority, and we look forward to serving you again. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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