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Clay Cooley Nissan - Service Center

Dallas, TX

4.3
440 Reviews
Call Service Center (855) 745-4401

440 Reviews of Clay Cooley Nissan - Service Center

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September 20, 2024

The customer service team was very helpful and friendly and finished in a timely manner More

by V_HARMON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Sep 27, 2024 -

Clay Cooley Nissan responded

Hello V_harmon, we are so happy to read such a great review about Clay Cooley Nissan! We are happy to pass along your comments to the team! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 19, 2024

I was waiting for my car to be serviced. They did a great job on the oil & filter change. More

by MASSEY24M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2024 -

Clay Cooley Nissan responded

Hello Massey24m, reviews like this give us motivation and help us ensure we provide high-quality care. We are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 18, 2024

Leo was my service advisor he explained the service needed and explained of the payment plan he was very helpful More

by ROSIEM66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Sep 21, 2024 -

Clay Cooley Nissan responded

Hello Rosiem66, thank you for your kind words and this wonderful review about our service advisor Leo! Your satisfaction is our top priority. We're glad to hear you enjoyed your visit. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 16, 2024

I wouldn’t go there again I had a bad experience. I regret it would not refer this dealership More

by Upsetcusromer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marilyn Leyva
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wilfredo Torres
Report | Print
Sep 17, 2024 -

Clay Cooley Nissan responded

Upsetcusromer, Thank you for letting us know about your recent visit to Clay Cooley Nissan. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please contact us at (972) 709-2000 so we can understand your situation better in order to try and turn your experience around. Thank you, Clay Cooley Nissan

September 16, 2024

would not advise any of my family or friends to do business with this location. Service center is a complete Joke!! The manager to service rep, really bad about keeping their word, from my time there, More

by michaelluckey621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
WILFREDO TORRES, Wilfredo Torres
Report | Print
Sep 17, 2024 -

Clay Cooley Nissan responded

Hi Michaelluckey621, Thank you for taking the time to let us know about your recent experience. We regret your most recent visit with us was not up to the standards we strive for. Please contact our service managers at (972) 709-2000 when you have an opportunity, and we will be more than happy to try and turn your experience around. We appreciate all reviews and appreciate you giving us the chance to improve by providing us with this feedback. We look forward to speaking with you soon. Clay Cooley Nissan

September 16, 2024

Service Department Is Great! !! Been having my cars service there sense year 2015 to present. Very Satisfied!!!👍😊 More

by GILLIANBRENDA123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Clay Cooley Nissan responded

Hello Gillianbrenda123, we are very happy to have provided you with such a positive experience since 2015! Your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help! We look forward to your next visit! Take care! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 15, 2024

The staff was very professional and Fredrick Duncan was the best staff there and he was the best More

by F_SHAW05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Report | Print
Sep 20, 2024 -

Clay Cooley Nissan responded

Hello F_shaw05, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy Fredrick could meet your expectations! We're happy you found our staff to be so supportive during your experience here at Clay Cooley Nissan! Your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 13, 2024

The service technician was attentive and courteous. However; I would have given a 5 star rating if they would have vacuumed my car. The technician missed that when I came to pick up the car. More

by barnesbenefits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Sep 15, 2024 -

Clay Cooley Nissan responded

Hello Barnesbenefits, We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. We are disappointed to see that your experience was not a 5-star one. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (972) 709-2000. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Clay Cooley Nissan

September 13, 2024

The best service. Car runs great. Whole team is Awesome 👍😎 Always happy after leaving the office More

by CTRINIMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo
Report | Print
Sep 15, 2024 -

Clay Cooley Nissan responded

Hello Ctriniman, thank you for taking the time to leave a review for us at Clay Cooley Nissan. We're happy we could meet your expectations! reviews like this give us motivation and help us ensure we provide high-quality care. Thank you for your kind words and this wonderful review! We're looking forward to your next visit with us! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

September 12, 2024

Very fast,kind people,the service was wonderful I will not be going anywhere to get my oil change to my dealership. It was an amazing experience when you have never had the experience. More

by e.smith.es306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service worker Courtney was amazing ,thank you so much she was such an angel
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Sep 14, 2024 -

Clay Cooley Nissan responded

Hello E.smith.es306, we are very happy Courtney provided you with such a positive experience! Thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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