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Clay Cooley Nissan - Service Center

Dallas, TX

4.3
452 Reviews
Call Service Center (855) 745-4401

452 Reviews of Clay Cooley Nissan - Service Center

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July 03, 2025

Mark was super helpful and fast. Helped get in and out when getting my oil change. More

by ayla_briones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Abron
Report | Print
Jul 03, 2025 -

Clay Cooley Nissan responded

Hello Ayla_briones, Thank you for your positive feedback! We're glad Mark could assist you efficiently during your oil change. Providing fast and helpful service is our goal, and we're happy to know we met your expectations. We appreciate your business and look forward to serving you again. Sincerely, Nina Thomas Clay Coo ley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 30, 2025

The service was great I didn't have to wait long i was in and out within i hour More

by EVELYN1825
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Report | Print
Jul 02, 2025 -

Clay Cooley Nissan responded

Hello Evelyn1825, Thank you for your positive feedback. We're glad to hear that you experienced prompt service and were in and out quickly. Providing efficient service is our goal, and we appreciate your recognition of our efforts. If you need any further assistance, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Coo ley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 30, 2025

The service advisor, Vanessa was amazing. She promised to call when the service was completed, and she did. More

by ike0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Ovalle
Report | Print
Jul 02, 2025 -

Clay Cooley Nissan responded

Hello Ike0, Thank you for your kind words about Vanessa. We’re glad she provided excellent service and kept her promise to call you when the service was complete. Customer satisfaction is our priority, and we appreciate your feedback. If you need any further assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Coo ley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 30, 2025

Fast, courteous and professional service. Our service guy was really nice and went above and beyond. I would definitely recommend this place to get your car serviced at. More

by camden.kaedyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brodris Matthews
Report | Print
Jul 02, 2025 -

Clay Cooley Nissan responded

Hello Camden.kaedyn, Thank you for your kind words! We're glad to hear that you received fast, courteous, and professional service, and that our team went above and beyond to meet your needs. Your recommendation means a lot to us, and we look forward to serving you again in the future. Sincerely, Nina Thomas Clay Coo ley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 29, 2025

Taking my vehicle to this dealership for service work was the worst mistake ever! All they do is lie to you, create other problems, and take your money! NEVER AGAIN!!!! More

by HFLOOD69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tiffany in the loaner car department was the ONLY pleasant experience I encountered.
Report | Print
Jun 30, 2025 -

Clay Cooley Nissan responded

Hello Hflood69, We’re sorry to hear about your experience and appreciate your feedback. Our goal is to provide honest service and transparent communication, and we regret if we fell short. We take concerns like yours seriously and would welcome the opportunity to discuss your situation further to address any misunderstandings and improve your experience. Please contact us directly so we can work toward a resolution. Clay Cooley Nissan

June 28, 2025

Nick did an amazing job and would love come back to him! Amazing service with great people. More

by freemanjacques75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Torres
Report | Print
Jun 29, 2025 -

Clay Cooley Nissan responded

Hello Freemanjacques75, Thank you for your kind words! We're thrilled to hear that Nick provided you with amazing service and that you had a positive experience with our team. We look forward to welcoming you back anytime. Sincerely, Nina Thomas Clay Coo ley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 27, 2025

Everytime I come to the dealership and get serviced , I’m always greeted with smiles and professionalism and always leave satisfied with my needed service . More

by kamryncombs47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Torres
Report | Print
Jun 28, 2025 -

Clay Cooley Nissan responded

Hello Kamryncombs47, Thank you for your kind words and for trusting us with your service needs. We're thrilled to hear that our team consistently provides smiles and professionalism, ensuring you leave satisfied each time. Your positive experience motivates us to maintain the high standards you deserve. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Coo ley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 24, 2025

It was a horrible experience. I don’t know why I am forced to use More

by smithlynntreanetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t use any of these.
Report | Print
Jun 26, 2025 -

Clay Cooley Nissan responded

Hello Smithlynntreanetta, We’re sorry to hear about your frustration and that your experience did not meet your expectations. We appreciate your feedback and would like to understand more about the issues you encountered. Please contact our customer service team directly so we can address your concerns and work towards a resolution. Your satisfaction is important to us, and we hope to have the opportunity to improve your experience. Clay Cooley Nissan

June 24, 2025

MY SERVICE GUYS BRODRIS MATTHEWS IS THE BEST AND GOOD AT MAKING ME FEEL COMFORTABLE WITH THE SERVICE PROVIDED AND KEEPS ME INFORMED ON THE STATUS OF MY SERVICE BEING PERFORMED More

by lwillis292
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRODRIS MATTHEWS
Report | Print
Jun 26, 2025 -

Clay Cooley Nissan responded

Hello Lwillis292, Thank you for your kind words and for recognizing Brodris Matthews. We're glad to hear he made you feel comfortable and kept you well-informed throughout the service process. Providing excellent customer care and clear communication is our priority, and we appreciate your positive feedback. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

Jun 26, 2025 -

Clay Cooley Nissan responded

Hello Lwillis292, Thank you for your kind words and for recognizing Brodris Matthews. We're glad to hear he made you feel comfortable and kept you well-informed throughout the service process. Providing excellent customer care and clear communication is our priority, and we appreciate your positive feedback. We look forward to serving you again in the future. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

June 19, 2025

Hollis was very helpful, courteous and professional. It was a pleasure to have him as my advisor. More

by enadallas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with the sales dept
Report | Print
Jun 20, 2025 -

Clay Cooley Nissan responded

Hello Enadallas, Thank you for your kind words. We’re delighted to hear Hollis provided helpful, courteous, and professional service. It’s our pleasure to have him as your advisor, and we truly appreciate your positive feedback. If you need any further assistance, please don’t hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Owner Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

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