Back

Clay Cooley Nissan - Service Center

Dallas, TX

4.3
387 Reviews

387 Reviews of Clay Cooley Nissan - Service Center

Sort by
March 26, 2025

Muy amable y Profesional servicio rápido y me dejaron mi carro muy limpio. Gracias Nissan! More

by vcl062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Medrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Clay Cooley Nissan responded

Hello Vcl062, ¡Gracias por sus amables palabras! Nos alegra saber que nuestro servicio le pareció profesional y eficiente. Nos alegra saber que se fue con un auto limpio, ya que nos esforzamos por brindar una experiencia de primera clase a todos nuestros clientes. Su satisfacción es nuestra prioridad y agradecemos sus comentarios. ¡Esperamos atenderle de nuevo en Nissan! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 26, 2025

The service provider gave me a great customer service experience 🙂 Best part I was out of there within 1 hour. More

by G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Mar 28, 2025 -

Clay Cooley Nissan responded

Hello G, Thank you for your wonderful feedback! We're thrilled to hear that you had a great customer service experience and appreciate your mention of the efficiency in our process, getting you out within an hour. Your satisfaction is our priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 24, 2025

Great Service! Not too long of a wait. Will definitely be back for next oil change More

by ivetten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Mar 26, 2025 -

Clay Cooley Nissan responded

Hello Ivetten, Thank you for your kind words! We're thrilled to hear that you experienced great service with minimal wait time. Our team always strives to provide efficient and friendly service to our customers, and it's wonderful to know that you'll be returning for your next oil change. We look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 24, 2025

I was pleased with the service! I had a 9:30 appt and I was done by before noon. Leo in service was great! More

by tdutton19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leo A
Mar 27, 2025 -

Clay Cooley Nissan responded

Hello Tdutton19, Thank you for your positive feedback! We're thrilled to hear that you were pleased with the service and that your appointment was completed efficiently before noon. Leo will be delighted to know that you appreciated his assistance. We strive to provide excellent service, and it’s wonderful to see our efforts recognized. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 22, 2025

Fantastic! Courtney Archer is SUPER! She should be cloned! Great customer service skills. Had a wonderful experience dealing with her. More

by fields1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Archer
Mar 24, 2025 -

Clay Cooley Nissan responded

Hello Fields1210, Thank you for your fantastic review and for highlighting Courtney Archer’s exceptional customer service skills! We are thrilled to hear that you had a wonderful experience working with her. Your kind words about her being "SUPER" and deserving to be "cloned" truly made our day. We strive to provide outstanding service, and it's wonderful to know that Courtney exemplifies that commitment. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 19, 2025

Quick and great service. Michael Perez was very helpful and answered all my questions. He went above and beyond. More

by gisselle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pa Jallow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael perez
Mar 22, 2025 -

Clay Cooley Nissan responded

Hello Gisselle, Thank you for your kind words about your experience with us! We're thrilled to hear that Michael Perez provided quick and great service while addressing all your questions. It's wonderful to know he went above and beyond to assist you. Your satisfaction is our top priority, and we look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 17, 2025

Courtney is the best thank you for all your help. I at least have an idea of what to fix on my car next. More

by K.BOOKMAN92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney , Shane Holcomb
Mar 22, 2025 -

Clay Cooley Nissan responded

Hello K.bookman92, Thank you for your wonderful feedback! We're thrilled to hear that Courtney was able to assist you effectively and provide you with valuable insights on what to fix next on your car. Our team is dedicated to ensuring our customers feel informed and supported throughout their experience. If you need any further assistance or have more questions, please don't hesitate to reach out. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 17, 2025

I drive 30 minutes to get to you all and it is because you are great. I am really happy with the service and attention. More

by delia4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Swanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses and Courtney
Mar 22, 2025 -

Clay Cooley Nissan responded

Hello Delia4, Thank you for taking the time to share your experience with us! We're thrilled to hear that you find our service and attention to be great, and we truly appreciate your dedication in driving 30 minutes to visit us. Your satisfaction is our top priority, and it motivates us to continue providing exceptional service. We look forward to seeing you again soon! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 14, 2025

Nice, friendly customer service. service was fast and well done. Great job by every one More

by deleonabby90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Mar 18, 2025 -

Clay Cooley Nissan responded

Hello Deleonabby90, Thank you for your wonderful feedback! We're thrilled to hear that you experienced nice, friendly customer service and found our service to be fast and well done. Our team works hard to ensure every customer has a great experience, and we're glad you noticed their efforts. Your kind words motivate us to keep up the great job! We look forward to serving you again. Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000

March 14, 2025

The service was great, i didn’t have to wait all day got out on time. More

by Leelisa80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shane Holcomb
Mar 18, 2025 -

Clay Cooley Nissan responded

Hello Leelisa80, Thank you for your positive feedback! We're thrilled to hear that you experienced great service and didn't have to wait all day. It's our priority to ensure that our customers have a timely and efficient experience, and we're glad we could meet your expectations. We look forward to serving you again in the future! Sincerely, Nina Thomas Clay Cooley Nissan OLM/ Own er Loyalty Manager nthomas@comeseeclay.com 39690 Lyndon B Johnson Fwy, Dallas, TX 75237 (972) 709-2000