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Clay Cooley Volkswagen Of Richardson - Service Center

Richardson, TX

4.6
850 Reviews

850 Reviews of Clay Cooley Volkswagen Of Richardson - Service Center

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April 30, 2025

Alex Treber and the entire service department always does a good job for us. We always appreciate their help. More

by bjlittle1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
April 25, 2025

Alex is wonderful! ! I had to bring my car back in due to a faulty plug (it was leaking) and he was able to get me in and out within an hour. Thank you! More

by jeoleson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
April 25, 2025

Rachel from the service department was helpful and helped me get the service I needed More

by diegocabreradc940
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachel
April 24, 2025

Made appointment and when I arrived they were quick to attend to me. Work was done quickly. Thank you I appreciate this since I was from our of town. More

by Seglind
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Quinlon Case
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaelon Burks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 22, 2025

Good shopping experience, average customer service from the service department. I could add more but does anyone really reads this? More

by VH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2025

The people at Clay Cooley were very kind, extremely helpful with our situation. They went out of their way to make the process easy for us. Thank you More

by tlbhallen54@att.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari Hall, Service Department. Ed Hicks, Manager.
April 18, 2025

Mechanic did a great job. Kari the service advisor is great. Mechanic did a great job. Kari the service advisor is great. More

by karb82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kari
April 18, 2025

Clay Cooley Volkswagen Of Richardson so far performs really really acceptably and responsibly. Keep up the good work. More

by NSTEVCIC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cat
April 18, 2025

They service advisors are 2nd to none. They are willing to answer any and all questions. I will continue to be a customer here after an extremely disrespectful interaction with another VW More

by Staypositive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke
April 15, 2025

I have been a client of the VW dealership in Richardson when it was Boardwalk and now Clay Cooley. A couple of the people have kept my loyalty. Alex Treber in the service department has assisted me when I More

by dhdiaz0101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Treber
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