Clay Cooley Volkswagen Of Richardson - Service Center

Service department at Clay Cooley is always top notch! Not only did they take care of the recall, they found loose bolts on inspection and replaced them too. My car was washed and returned by the afternoo Not only did they take care of the recall, they found loose bolts on inspection and replaced them too. My car was washed and returned by the afternoon. Thank you for taking care of my car! More

Alex and his team were extremely kind and courteous. He explained everything thoroughly. I also loved that my car was washed and clean when I picked it up! He explained everything thoroughly. I also loved that my car was washed and clean when I picked it up! More

Great service by DJ Ahmed, keep up the good work. Appreciated for all the assistance Appreciated for all the assistance More

Alex always provides fast service every time there’s a problem with the car. Thank you! problem with the car. Thank you! More

The customer service is outstanding and always friendly. They always do their best to make sure I am comfortable while I am waiting and keep me informed on what is going on. They always do their best to make sure I am comfortable while I am waiting and keep me informed on what is going on. More

They provide good service to their customers. Service was faster than expected from prior experiences with them. Picking up was the dreadful part. Service was faster than expected from prior experiences with them. Picking up was the dreadful part. More

Great service department. Like new building. Alex very helpful in managing service needs. Quick and efficient Like new building. Alex very helpful in managing service needs. Quick and efficient More

My service advisor was awesome. I was in and out less than two hours. I’ll definitely be going back I was in and out less than two hours. I’ll definitely be going back More

They forgot to log what they did to my car for warranty purposes and required me to come in on a separate day in my busy week and took a long time to resolve it. They told me an overt lie about "the file g purposes and required me to come in on a separate day in my busy week and took a long time to resolve it. They told me an overt lie about "the file got corrupted and didn't save". More

Kari helped me so much. She’s kind and so helpful. Highly recommended. My car came back as good as new She’s kind and so helpful. Highly recommended. My car came back as good as new More