Clay Cooley Volkswagen Of Richardson - Service Center

VW of Richardson always does a great job and they are all very friendly and helpful. It's in a convenient location and although it is always busy, they try to get you in and out as quickly as possible. very friendly and helpful. It's in a convenient location and although it is always busy, they try to get you in and out as quickly as possible. More

Jessica Raimo was very professional, helpful, put me in a loaner, told me when to expect my car. She called me before the promised time, went over the charges and told me the car was being washed. When I a a loaner, told me when to expect my car. She called me before the promised time, went over the charges and told me the car was being washed. When I arrived it was clean on the inside and out and serviced as promised. More

Jessica was very nice and was able to set me up on a service plan for the used car that I purchased at Boardwalk the previous year. The cost of labor is a bit higher that I would have hoped, but was no service plan for the used car that I purchased at Boardwalk the previous year. The cost of labor is a bit higher that I would have hoped, but was not completely unreasonable. More

Service is always efficient and complete. I have had 4 cars from family members and we have always had a fair price for our service cars from family members and we have always had a fair price for our service More

Pete described what would be done, put me in a loaner, told me when to expect my car. He called me before the promised time, went over the charges and told me the car was being washed. When I arrived it w told me when to expect my car. He called me before the promised time, went over the charges and told me the car was being washed. When I arrived it was clean on the inside and out and serviced as promised. More

Kirks was awesome from start to finish. I have never met an unfriendly staff member at this location and I will continue to come back to this location for all of my service or new/used car needs. Kirks was an unfriendly staff member at this location and I will continue to come back to this location for all of my service or new/used car needs. Kirks was friendly when he greeted me and as soon as he knew how long I might be there and the cost estimate for my repairs he came and discussed with me. He was very professional and a very friendly face! More

Pete was great. He informed me about the status of my car every step of the way. He seemed very concerned about my car needs when service needed an additional day to work on my car. I appreciated that. every step of the way. He seemed very concerned about my car needs when service needed an additional day to work on my car. I appreciated that. More

I have relied on the professional service, knowledge and attention to detail that Bob King provides for many years. Bob is our 'go-to' guy for the servicing of all of our vehicles. Even though we live clo attention to detail that Bob King provides for many years. Bob is our 'go-to' guy for the servicing of all of our vehicles. Even though we live closer to another dealership we choose to drive further because of the quality service that we receive at AutoNation and from Bob. More

Excellent service, Tie is the best. She is always helpful and she keeps always keeps you up to date about your service. The service department rocks! and she keeps always keeps you up to date about your service. The service department rocks! More

Good timely service, in - out in a short amount of time and good work. Thanks again for making my purchase of a 2011 Jetta, the right choice. and good work. Thanks again for making my purchase of a 2011 Jetta, the right choice. More