Clay Cooley Volkswagen of Lewisville

From the first contact with Jafri to being picked up from a conference to driving off the lot, the whole process was seamless and comfortable. I was asked multiple times if I needed anything while waiting (m a conference to driving off the lot, the whole process was seamless and comfortable. I was asked multiple times if I needed anything while waiting (minimally at that) for me to take ownership. The financial work was quite easy. Customer service is definitely something this dealership takes seriously; as someone who is in the people business, I observe how the team interacts with their clients but also with each other. It was top-notch. Thank you for you making this experience so smooth! More

The time spent to this dealership is always delightful. I love the water and coffee availability. The service people are nice to work with. Liam specifically is very communicative and great at keeping upda I love the water and coffee availability. The service people are nice to work with. Liam specifically is very communicative and great at keeping updates while my car is being worked on. He is kind, patient, and honest. Thank you very much. More

I could not be more happy with the service they provided. I explained to Timothy what was going on with my car and concerns over the phone. He was accommodating and was able schedule service for my car that I explained to Timothy what was going on with my car and concerns over the phone. He was accommodating and was able schedule service for my car that same day. The service team took care of the issues and gave me back my car that same day. I will be taking my car there for scheduled service for sure. More

This was the easiest and stress free process I have ever experienced at dealership. Estela Gonzalez was friendly and very helpful in getting me into a vehicle that was perfect for me! I would recommend this experienced at dealership. Estela Gonzalez was friendly and very helpful in getting me into a vehicle that was perfect for me! I would recommend this place to anyone and everyone looking to purchase their next or even first vehicle!! More

Happy with my service. Couldn’t be more pleased to have you as my dealership Couldn’t be more pleased to have you as my dealership More

The price for an oil change as a loyal customer is steep and makes me not want to come back and makes me not want to come back More

I stopped at 2 other dealers before going to Clay Clooley and I was very frustrated. As soon as I got there I appreciated the friendly sales person who patiently showed me the cars available and explained my and I was very frustrated. As soon as I got there I appreciated the friendly sales person who patiently showed me the cars available and explained my options without being pushy. Once I decided which one I wanted the Manager and loan officer helped me get the best deal in a short amount of time. I really appreciate that they didn’t waste my time. It might sound like a cliche but I actually felt like I was doing business with a good friend. I am very happy with my new Jetta! I highly recommend this dealer! More

Very friendly and welcoming. they all knew what I needed and knowledge on the car they all knew what I needed and knowledge on the car More

Liam was very professional and helpful. He was very knowledgeable with what we needed and we are happy with his service! He was very knowledgeable with what we needed and we are happy with his service! More

I scheduled an appointment for 10:30. I arrived about 10:15. About 11:30 they came back to tell me they couldn’t unlatch my hood and was unable to complete my service. Then to be tol I arrived about 10:15. About 11:30 they came back to tell me they couldn’t unlatch my hood and was unable to complete my service. Then to be told that the repair would be over 700$ which in itself is frustrating considering only you and Hendricks have served my car. More