Clay Cooley Volkswagen of Lewisville

I appreciate the service from the thus dealership; but, felt taken advantage of with the cost for a new battery and an oil change. $698.00 is a bit outrageous. It has made me re-think my next auto purchase felt taken advantage of with the cost for a new battery and an oil change. $698.00 is a bit outrageous. It has made me re-think my next auto purchase from a 2026 Atlas upgrade to another automaker entirely. Also, the grinding, watery sound in my front end because of poor quality rotors has been disappointing. My past VW service visits have been very good. But, this visit has my full on attention to cost for maintenance in my future automotive decision. More

It's always a pleasure to take in a car and have great communication back on whatever is going on, whatever the status is. Enjoyed working with Liam this last visit! communication back on whatever is going on, whatever the status is. Enjoyed working with Liam this last visit! More

Liam was very nice and took care of what needed to be done with my car done with my car More

Quickly addressed an issue even though I had no appointment. Work was done well and they washed it for me. appointment. Work was done well and they washed it for me. More

We get Great service from you. Service Person Mr. Mike on Front Desk he is very Nice guy. and every time take care too. so he is the best person and immediately inform and arrange Service Person Mr. Mike on Front Desk he is very Nice guy. and every time take care too. so he is the best person and immediately inform and arrange Car for me too. so thanks and Appreciate for everything. Thank you so much Mike... More

The staff were all pleasant and very polite. Ivan, the salesman was certainly not the pushy in your face type. He was very helpful and courteous. John in financing. was very thorough and. I felt Ivan, the salesman was certainly not the pushy in your face type. He was very helpful and courteous. John in financing. was very thorough and. I felt like he was looking out for my best interest. . I highly recommend Clay Cooley Lewisville as the place to go for a pleasant and positive car, buying experience! More

Mathew and John were a great help in securing a fair deal on a 25 atlas, quality of the facilities and the vehicle met all expectations. on a 25 atlas, quality of the facilities and the vehicle met all expectations. More

⭐️⭐️⭐️⭐️⭐️ I had an excellent experience at Clay Cooley Volkswagen! The service team went above and beyond taking care of my Volkswagen Taos. They were professional, friendly, and kept me updated throughou Volkswagen! The service team went above and beyond taking care of my Volkswagen Taos. They were professional, friendly, and kept me updated throughout the process. Everything was handled efficiently. It’s great to see a dealership that truly values customer satisfaction. Highly recommend their service department! More

Excellent customer service provided by Mike. He coordinated the pick-up and drop-off for my oil change, making the whole process effortless. The service was completed within an hour, and the car He coordinated the pick-up and drop-off for my oil change, making the whole process effortless. The service was completed within an hour, and the car was returned clean and on time. Mike was professional, courteous, and kept me informed throughout. Really appreciate the convenience and great service! More

They sold me additional dent coverage and they did not fully honor the coverage when I submitted a claim. They denied dents, but none of the dents should have been excluded based on the purchased policy. fully honor the coverage when I submitted a claim. They denied dents, but none of the dents should have been excluded based on the purchased policy. I am filing a formal complaint with the Texas Department of Insurance. More