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Clay Cooley Volkswagen of Lewisville

Lewisville, TX

4.7
2,801 Reviews

893 South Stemmons Freeway

Lewisville, TX

75067

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2,801 Reviews of Clay Cooley Volkswagen of Lewisville

December 27, 2025

Tim makes everything rite. he always give you the truth and knowledgeable answers always makes you feel at home when you visit the dealership More

by harrist2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 27, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 26, 2025

Tim did a great job keeping me informed he went out of hi way to make sure i was satified More

by raystaniszewski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim, Service Manager
Dec 26, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 26, 2025

Michael Ehrichs was a pleasure to work with throughout the concern. He listened well and offered good information along the way. His professionalism is very much appreciated. More

by cmanners0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Ehrichs
Dec 26, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thank you for choosing Clay Cooley Volkswagen of Lewisville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

December 24, 2025

Friendly team that took care of me. They were competent and low key. They addressed emerging issues efficiently. I recommend them. More

by ddemitchell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle, Matt, others
Dec 24, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thanks for your feedback on your recent visit to Clay Cooley Volkswagen of Lewisville. It's great to hear that we were able to assist you and that you had such a positive experience.

December 22, 2025

Service scheduled was easy using the web site. The attention of the Technical stuff (Tim) was very important and super helpful. More

by Thiago Barros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timothy
Dec 23, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thanks for sharing your thoughts about your experience with Clay Cooley Volkswagen of Lewisville. We appreciate your business and hope to see you again soon!

December 17, 2025

Our salesman was an absolute lier as we caught him in several lies during the process Glad we mainly dealt with him over texts since we bought the car out of state and didn’t meet him in person until we More

by geniamartin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jim salesman I can’t remember the finance guys name it was different.
Dec 20, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thank you for your review, Genia. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 16, 2025

I was pleased with the service here. They explained very clearly what was going on and put my mind at ease with the next steps. Let me know what to look out for and didn't charge me for More

by Josh.mcswain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 16, 2025 -

Clay Cooley Volkswagen of Lewisville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Clay Cooley Volkswagen of Lewisville, we look forward to having you as a valued customer for many years to come!

December 15, 2025

Mike was easy to work with and went above and beyond on service for my vehicle More

by draldana1
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 15, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 15, 2025

THE SERVICE WAS VERY GOOD. And customer service Representative was also the best l enjoy it. More

by Manoaht.paygar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Markel
Dec 15, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 15, 2025

Ms.Martinez is professional, friendly and courteous. She made me feel welcomed at the dealership. More

by garciabrenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martinez
Dec 15, 2025 -

Clay Cooley Volkswagen of Lewisville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Clay Cooley Volkswagen of Lewisville, we look forward to having you as a valued customer for many years to come!

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