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Clay Cooley Volkswagen of Lewisville

Lewisville, TX

4.7
2,804 Reviews

893 South Stemmons Freeway

Lewisville, TX

75067

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2,804 Reviews of Clay Cooley Volkswagen of Lewisville

December 16, 2025

I was pleased with the service here. They explained very clearly what was going on and put my mind at ease with the next steps. Let me know what to look out for and didn't charge me for More

by Josh.mcswain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Dec 16, 2025 -

Clay Cooley Volkswagen of Lewisville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Clay Cooley Volkswagen of Lewisville, we look forward to having you as a valued customer for many years to come!

December 15, 2025

Mike was easy to work with and went above and beyond on service for my vehicle More

by draldana1
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 15, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 15, 2025

THE SERVICE WAS VERY GOOD. And customer service Representative was also the best l enjoy it. More

by Manoaht.paygar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Markel
Dec 15, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 15, 2025

Ms.Martinez is professional, friendly and courteous. She made me feel welcomed at the dealership. More

by garciabrenda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martinez
Dec 15, 2025 -

Clay Cooley Volkswagen of Lewisville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Clay Cooley Volkswagen of Lewisville, we look forward to having you as a valued customer for many years to come!

December 13, 2025

Simple and to the point. No hassle and honest. They did not force anything and gave me the time and space needed to make the decision. Once decided, it was everything above. More

by brian.k.shin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lee
Dec 13, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 13, 2025

I think they need to communicate better with the client. Otherwise the service was good. They have been patient with me and have answered all my concerns in a timely manner. More

by amanda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dano, John, Sarin
Dec 14, 2025 -

Clay Cooley Volkswagen of Lewisville responded

We're sorry to hear about your experience. If you would be willing to continue the conversation, Amanda, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

December 12, 2025

Management provided a loaner for a factory defective info screen. The resolution was delayed by the manufacturer method of communication. More

by Atlas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Larsen
Dec 12, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 11, 2025

I was very well attended to from the beginning to the end of the maintenance of my vehicle. The staff treated me very well and patiently answered all my questions. I appreciate all the attention and care giv More

by fulvio.donizete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam, Melissa
Dec 11, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 10, 2025

I’ve been coming here for several years and the staff is always knowledgeable and prompt. Tim is awesome and always provides the best customer experience. More

by davidjames9879
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Dec 10, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 09, 2025

I had a good experience. Liam helped me right away. The wait time was acceptable. More

by p-dmiller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
Dec 09, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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