Clay Cooley Volkswagen of Lewisville
Lewisville, TX
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2,804 Reviews of Clay Cooley Volkswagen of Lewisville
Do I need to submit a survey every time I have my car serviced? Especially when I have it serviced at the same dealership all the time. serviced? Especially when I have it serviced at the same dealership all the time. More
Unfortunately I had a very bad encounter here. Not only was my car never properly diagnosed but they accused me of “ghosting” them for payment and charged my card and my insurance. When I went int Not only was my car never properly diagnosed but they accused me of “ghosting” them for payment and charged my card and my insurance. When I went into the store I was cut off, called a liar and said I have left them no choice. After I sent in documents showing I had never been contacted and in fact the dealership never followed up with me…I was never given an apology. They attacked my character when they knew they were in the wrong to begin with. And like I said, my car was never even fixed. Will not be buying another car. More
Melissa in Service was great! ! Kept me informed throughout the entire process. Will definitely have my vehicle serviced with her again! ! Kept me informed throughout the entire process. Will definitely have my vehicle serviced with her again! More
Mr.Ehrichs was super patient and helpful. He helped me rearrange my appointment and got me scheduled for another next week to get something cared for. rearrange my appointment and got me scheduled for another next week to get something cared for. More
Service advisors are very helpful & informative. Technicians get to the root cause of the problem & offer recommendations for service to extend the lifespan. Technicians get to the root cause of the problem & offer recommendations for service to extend the lifespan. More
The whole experience was great, from the drop-off service to working with Liam. Even though the name changed, they are still offering top-notch customer service. to working with Liam. Even though the name changed, they are still offering top-notch customer service. More



