Back

Clay Cooley Volkswagen of Lewisville

Lewisville, TX

4.7
2,804 Reviews

893 South Stemmons Freeway

Lewisville, TX

75067

Directions

By Type

2,804 Reviews of Clay Cooley Volkswagen of Lewisville

November 08, 2025

Stella is an amazing sales representative. I highly recommend everyone to buy your vehicle from her. More

by aryalsareen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stella
Nov 08, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thanks for your feedback on your recent visit to Clay Cooley Volkswagen of Lewisville. It's great to hear that we were able to assist you and that you had such a positive experience.

November 08, 2025

Do I need to submit a survey every time I have my car serviced? Especially when I have it serviced at the same dealership all the time. More

by softfacts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry, I forgot the name of the employee who helped me.
Nov 08, 2025 -

Clay Cooley Volkswagen of Lewisville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Clay Cooley Volkswagen of Lewisville!

November 07, 2025

Unfortunately I had a very bad encounter here. Not only was my car never properly diagnosed but they accused me of “ghosting” them for payment and charged my card and my insurance. When I went int More

by acarver55
Recommend Dealer
No
Employees Worked With
Jimmy Foster and Mike from
Nov 10, 2025 -

Clay Cooley Volkswagen of Lewisville responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

November 07, 2025

Melissa in Service was great! ! Kept me informed throughout the entire process. Will definitely have my vehicle serviced with her again! More

by Jnteagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Nov 07, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 06, 2025

Find Liam in service. That guy was amazing and earned by business. I will be back. More

by michaelbrucejr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liam
Nov 06, 2025 -

Clay Cooley Volkswagen of Lewisville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Clay Cooley Volkswagen of Lewisville!

November 05, 2025

Mr.Ehrichs was super patient and helpful. He helped me rearrange my appointment and got me scheduled for another next week to get something cared for. More

by tonya.berry05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
M Ehrichs
Nov 05, 2025 -

Clay Cooley Volkswagen of Lewisville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Clay Cooley Volkswagen of Lewisville, we look forward to having you as a valued customer for many years to come!

November 03, 2025

Service advisors are very helpful & informative. Technicians get to the root cause of the problem & offer recommendations for service to extend the lifespan. More

by ritawestall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ortiz
Nov 03, 2025 -

Clay Cooley Volkswagen of Lewisville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Clay Cooley Volkswagen of Lewisville, we look forward to having you as a valued customer for many years to come!

November 03, 2025

Great service and such a nice people. There were really helpful, kind and did a great job for sure More

by Keremkoc.apk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
Nov 03, 2025 -

Clay Cooley Volkswagen of Lewisville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 01, 2025

The service are knowledgeable and friendly. They get you checked fast and get you back in your vehicle as soon as possible. More

by The Bull Hippo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TIMOTHY LARSEN
Nov 01, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thanks for sharing about your experience with Clay Cooley Volkswagen of Lewisville. We appreciate your business and hope to see you again soon!

October 31, 2025

The whole experience was great, from the drop-off service to working with Liam. Even though the name changed, they are still offering top-notch customer service. More

by 3sgraphics
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
LIAM RADICAN
Oct 31, 2025 -

Clay Cooley Volkswagen of Lewisville responded

Thanks for sharing your thoughts about your experience with Clay Cooley Volkswagen of Lewisville. We appreciate your business and hope to see you again soon!

...
9
...