Clay Cooley Volkswagen of Park Cities

Asif gave me attention to my vehicle, excellent professionalism and provided me with a loaner. I felt very appreciated to be a clay cooley customer. professionalism and provided me with a loaner. I felt very appreciated to be a clay cooley customer. More

Marvin was good at showing us vehicles and is a good guy! Location was convenient to us! Location was convenient to us! More

Overall good but felt they were always selling. . also Thought cost was high for certain parts . also Thought cost was high for certain parts More

Every one was very friendly and helpful, specially Tomi. Best customer service. I will be coming back for this location 🚗 Best customer service. I will be coming back for this location 🚗 More

I worked with Jaylen at this dealership and he was excellent. 5 stars to him! excellent. 5 stars to him! More

Great customer service. GM personally took care of me. They gave the best deal, lost some money on it and still smiled and got me into my new car. They took care of the trad GM personally took care of me. They gave the best deal, lost some money on it and still smiled and got me into my new car. They took care of the trade as we'll. They stayed till closing to help. And allowed me to take car home over weekend. Great group. DONNIE JACQUE TIM MICHAEL More

Very professional and timely in their service. Mike especially was reliable, knowledgeable, and cared for me as a new customer. I would really recommend to anyone this dealership and their service Mike especially was reliable, knowledgeable, and cared for me as a new customer. I would really recommend to anyone this dealership and their service department. More

Yes, they do My car needs work and they told me to find another place besides Clay Cooley Volkswagen. They don't want to do the work on my car. Because I was upset and mad about some other issues that are another place besides Clay Cooley Volkswagen. They don't want to do the work on my car. Because I was upset and mad about some other issues that are under warranty. They billed me for towing when my car has free towing under the warranty. I can't get reimbursed for that. The car has a Brake brain module that's needs to be fixed and the sensors keep coming on. I had to get my car towed to another place to get the wheels to turn and they just. Don't want to correct a problem the happened when they put the park brake on. The brake calibration was to tight three of the wheels wouldn't turn after the fixed the park brake I feel like they should reimburse me for the brake job the brake calibers getting fixed. All the other places did was loose the brake calibers that were tight. And my. Car has been driving okay the light comes on off and on. I still need the brain module fixed. The sunroof is stuck it won't open. They don't want to fix nothing or deal with me as a customer. I don't care I will find another shop that knows what they can do since my car is still under warranty . The Bluetooth doesn't work sometimes. T Clay Cooley sold me a car the day after someone traded it in. All they did was change the oil and wash the car. Don't find out way the person traded it in. Yes so now I have to get other things done on the car abd and get it fixed. Thank you Clay Cooley for selling me a car that had issues when I bought it. More

The customer service service representative was awesome. He was friendly and very responsive. I'd like him to be my go to service representative from now on. He was friendly and very responsive. I'd like him to be my go to service representative from now on. More

This experience is one of the best car dealership experiences, I've ever had. From seller to financing, top notch, best-in-class, professional, and enjoyable experience. experiences, I've ever had. From seller to financing, top notch, best-in-class, professional, and enjoyable experience. More