Clay Cooley Volkswagen of Park Cities

Ricky and Tomi were amazing. He communicated on a regular basis with me and was able to fix all three of the problems I sent my car in for. I cannot be more delighted. He communicated on a regular basis with me and was able to fix all three of the problems I sent my car in for. I cannot be more delighted. More

Loved my service advisor was so pleasant he helped me time i entered the stall I love feeling like I matter the most and the wait wasn’t long in which he assured me it wouldn’t take long so helpful and k time i entered the stall I love feeling like I matter the most and the wait wasn’t long in which he assured me it wouldn’t take long so helpful and knowledgeable about my car thank you for hiring someone like him More

Easy to make appointments, excellent services and the knowledge the people has is better, good customer service. knowledge the people has is better, good customer service. More

Oil change I had to have an oil change because my car was giving up updates on when the service was due giving up updates on when the service was due More

This is my second message that I have left. Your up sale process in finance is your bad side of the business. I had to tell your guy four times to stop trying to up sale me and finally had to w Your up sale process in finance is your bad side of the business. I had to tell your guy four times to stop trying to up sale me and finally had to walk out. More

They treated me with the respect that I treated them with and had friendly service overall and had friendly service overall More

Ed was absolutely amazing in helping our 16-year-old daughter find her very first car. As parents, my husband and I were focused on finding something safe, reliable, and cost-efficient something that wo daughter find her very first car. As parents, my husband and I were focused on finding something safe, reliable, and cost-efficient something that would last her through high school and into college. Ed truly listened to our needs and guided us through the entire process with patience and professionalism. He was incredibly trustworthy and knowledgeable, and we never once felt pressured. He made what could have been a stressful experience feel easy and even enjoyable and he did it all within just a few hours! Ed has definitely gained lifelong customers in us. His honesty and transparency made all the difference. Thank you, Ed, for helping us find the perfect first car for our daughter! More

Great Experience and Service. Prompt and Efficient. I highly recommend this Dealership. Five Stars!! Bravo! Prompt and Efficient. I highly recommend this Dealership. Five Stars!! Bravo! More

The staff at Clay Cooley VW were prompt to assist and very courteous. I appreciated the shuttle ride home too! very courteous. I appreciated the shuttle ride home too! More

Mike was great. He kept me up to date on the status of my car. The others in the service department brought my car up at pick up since Mike was finishing up with ano He kept me up to date on the status of my car. The others in the service department brought my car up at pick up since Mike was finishing up with another customer. I appreciated the use of the loaner car. More