Clay Cooley Volkswagen of Park Cities

My visit to Park Cities VW started online while looking through their inventory and with applying online for credit. The process took a few days, but once I made contact again, expressing interest, Reid R through their inventory and with applying online for credit. The process took a few days, but once I made contact again, expressing interest, Reid Ryan contacted me as my sales associate and helped me through the process of providing everything necessary to get approval. When I got to the dealership, Reid was very helpful, showing me multiple vehicles and allowing me to test drive several until I was certain which was the right one. What I appreciate is that Reid didn't try to pressure me into buying anything, but was very good at listening and allowing me space to make a good decision. Matt (and Patrick) in Finance were great. They secured me EXCELLENT financing rates with a solid lender with terms I could handle. I am so pleased that I will be back to buy a second vehicle in the next few months. More

As a loyal Volkswagen customer, my lease was up on my As a loyal Volkswagen customer, my lease was up on my 2009 EOS. I had spoken to the dealership earlier in the year about trading in for a new one As a loyal Volkswagen customer, my lease was up on my 2009 EOS. I had spoken to the dealership earlier in the year about trading in for a new one. I showed up yesterday after work and they knew I did not want a long drawn out process. Within an hour they had my new car and I turned in my old one! The service I received yesterday was outstanding and explains why Volkswagon has been my choice of cars for over 9 years! More

Aaron was no nonsense and was able to keep me apprised of exactly what was needed and the timeframe in which my service should be complete. She took the time to re-schedule my shuttle pick-up time to coinci exactly what was needed and the timeframe in which my service should be complete. She took the time to re-schedule my shuttle pick-up time to coincide with the additional time required to complete the service of my vehicle. She was very easy to deal with and didn't pressure me with any up-selling. More

We went in this evening to take a look at the VW Jetta - we were warmly welcomed by Steve Wyatt, who answered all of our questions about the various options. The dealership had a very wide selection of Jet we were warmly welcomed by Steve Wyatt, who answered all of our questions about the various options. The dealership had a very wide selection of Jettas, so Steve helped us narrow down our options and we selected the car we liked. During the negotiations, Steve was always professional and explained the various options for pricing and financing. We walked out owners of a new car - honestly, we had just stopped in to browse! We shopped at several competing dealers across the metroplex, and always left with the feeling that they were playing games - not so here. This is the reason that we have rated this dealership and Steve Wyatt as a 5! More

I just bought a car last Saturday and Joe Luna was the one who helped me. He was very kind and knowledgeable. I was very happy with my new car and Joe's services. I definitely will recommend Joe to anybod one who helped me. He was very kind and knowledgeable. I was very happy with my new car and Joe's services. I definitely will recommend Joe to anybody that I know if they want to get a new car :-) More

Anthony (Tony) and Clint are THE BEST!!! I would and do highly recommend them both. I've dealt with Tony for many years now and he has always been professional, courteous and helpful. I've only recently h highly recommend them both. I've dealt with Tony for many years now and he has always been professional, courteous and helpful. I've only recently had the pleasure of interacting with Clint, and the experience was the same. I love my VW car and wouldn't dream of taking her anywhere else and when it comes time to buy a new car you bet I'm coming back to Tony and his team at the Park Cities Volkswagen Dealership!! More

Steve was very friendly and knowledgeable. I also felt him to be much more straightforward than salesmen I've dealt with in the past. Overall, it was one of my best buying experiences. him to be much more straightforward than salesmen I've dealt with in the past. Overall, it was one of my best buying experiences. More

Tony was very patient, honest, and kind during each meeting. He explained every detail in full clarity. He was patient as I called my dad for advice. Tony took time to meet with my Dad and discuss w meeting. He explained every detail in full clarity. He was patient as I called my dad for advice. Tony took time to meet with my Dad and discuss what needed to be done to my car. Tony was always happy and selfless. He gave me a part that was for his car. That was such a kind and thoughtful gesture. More

I went to this dealership just to look around and ask a few question about the Jetta. The people at the dealership (specially Joe Luna)were very friendly and answered all my questions about the car. Overal few question about the Jetta. The people at the dealership (specially Joe Luna)were very friendly and answered all my questions about the car. Overall, I had a great experience and I ended buying a brand new Jetta. More

Stopped into VW showroom to lease a new car. Had spoked with Olivier on the phone the previous day. The entire team was a pleasure to work with. Honest, listened to my needs, didn't force me into somethin with Olivier on the phone the previous day. The entire team was a pleasure to work with. Honest, listened to my needs, didn't force me into something I didn't need and/or want. Most importantly, they were quick, as I had some time constraints! Would definitely recommend this dealership AND Olivier to anyone looking for a new car. Also didn't hurt that he was a HUGE Ohio State fan....like myself! :) Thanks again for the experience. Loving my new car!! More