Clay Cooley Volkswagen of Park Cities

I had recently decided to trade in my 5 year old BMW for a car that would not require such expensive maintenance. I was on my way to visit an Audi and Lexus dealership when I noticed the VW dealership. A fr a car that would not require such expensive maintenance. I was on my way to visit an Audi and Lexus dealership when I noticed the VW dealership. A friend had recently purchased a Jetta TDI from that dealership and has been very pleased with it and I was curious about the new Passat that had just arrived to the showrooms so I pulled in. I glanced at a Passat and decided that it was not luxurious enough for what I wanted and started to leave when a beautiful CC caught my eye. I walked over to glance at the interior when Mr. Wyatt approached me and asked if he could be of assistance. I replied no thank you, that I was looking for something a little more luxurious and sporty and also wanted at least 30 mpg. He pointed out that the CC is rated at 31 mpg and invited me to have a seat in the car. A couple of hours later and after a test drive I was so impressed by the features and quality of the car that I realized my search for a new car had ended almost the moment it started. At this point I had to rush off to work so I placed a deposit on the car and left. While working the entire weekend I gave it much thought and came up with a few questions. Upon returning to the dealership Monday I was promptly greeted by Steve Wyatt who answered all my questions and finished up the paperwork. He was very friendly, knowledgable, and did not use any high pressure tactics which often have turned the buying experience for me from positive to negative. Everyone at the dealership was very personable and helpful and I would recommend this dealership to others. More

During my car buying experience I was extremely impressed by the hassle free environment. The dealer let me look at cars without any hassle. I was impressed by the friendliness of the dealer as well. It was by the hassle free environment. The dealer let me look at cars without any hassle. I was impressed by the friendliness of the dealer as well. It was my first time buying a brand new car and they gave me a great deal. Thanks to Olivier and the team for an overall outstanding car buying experience. I really appreciated all of the time and effort they put in for me. Olivier was outstanding in all his customer service attributes, he has a sense of humor that makes the car buying experience even better! Thank you Olivier! I look forward to doing business with you again! More

I left my home yesterday with a headache and a sense of dread because I was on my way to begin shopping for a new car. I have purchased approximately ten vehicles in my life and it has never been a pleasa dread because I was on my way to begin shopping for a new car. I have purchased approximately ten vehicles in my life and it has never been a pleasant experience. Within a few minutes of visiting with Olivier Zitoun at Boardwalk VW Park Cities, I realized my outlook on car buying was going to change. Olivier is both professional and fun at the same time. He is pleasant, extremely informed about the product he sells and he gives his client plently of time and space to make the right decision. He never tried to influence my thinking and never pushed me in one direction or another. I bought my car today. The closing statement was exactly as Olivier had indicated it would be - not a single surprise and nothing needed clarification. I have every belief the Volkswagen product I purchased will deliver the driving experience Olivier said it would. I hope so because I would like to purchase another car from Olivier Zitoun at Boardwalk VW Park Cities when the time comes. More

My wife and I went to Park Cities VW after a bad experience at another VW dealership. We talked to Evan Doan who asked us to visit and drive their new offerings. Even met us in the parking lot bef experience at another VW dealership. We talked to Evan Doan who asked us to visit and drive their new offerings. Even met us in the parking lot before we were completely out of our current vehicle. He showed us the car we wanted and offered us a test drive. Evan introduced us to David Hagler who was very nice and worked in tandem with Evan to make sure we were happy and comfortable with the potential buying experience. We decided we wanted the car and wrote them a check to get the color and appointments we wanted. We were notified today that our car was ready to pick up. I asked Evan to please have as much of the paper work completed to keep us from spending so much time waiting. We drove into the dealership and again Evan met us in the parking lot. I gave him the keys to our trade in, signed a couple of papers and was taken into see the finance manager Matt. Paperwork signed and deal complete. 45 minutes from drive up to drive out. This was a pleasant surprise in comparison to our many previous vehicle purchasing experienced. Would we recommend Evan, David, and this dealership to others? Wholeheartedly! We already recommended them to our friends and co-workers! More

Today was by far the best car buying experience i have ever had. i hate spending all day in a car dealership being brow beat and this is the first time I wasn't. I knew what I wanted to buy and I knew w ever had. i hate spending all day in a car dealership being brow beat and this is the first time I wasn't. I knew what I wanted to buy and I knew what I had to have for my trade and I found both in this dealership. I had been to (2) previous dealerships and was very dissatisfied. Now..... a few words about my sales person. Olivier, if you are reading this......you are by far the nicest, most genuine salesperson ever! Now cover your ears for this next part......Olivier is the craziest, funnest (is that even a word) guy! He made car buying a pleasant experience. And I'm supposed to say he's very handsome too..... gotta run....Thanks !!!!! More

When I went into the dealership, I pretty much knew what I wanted. They didn't have the color combo and options that I wanted but worked hard and quick to locate one. Before I left there, they had one marke I wanted. They didn't have the color combo and options that I wanted but worked hard and quick to locate one. Before I left there, they had one marked for their dealership. When it didn't arrive when they said it would, they gave us a loaner until it arrived. They called with updates regularly. When my car arrived, I received emails and pictures. I felt like I was their only customer and they were working for only me. Love the service. So friendly and personal. More

Very helpful and friendly. We drove to the dealership out of state because they were extremely informative and had a great selection of cars to choose from. Would definitely purchase from them again! out of state because they were extremely informative and had a great selection of cars to choose from. Would definitely purchase from them again! More

We recently purchased a VW Jetta TDI. Our experience with Park Cities Volkswagen was great - one of our best car buying experiences! Evan, our salesman, was a pleasure to work with - very professional with Park Cities Volkswagen was great - one of our best car buying experiences! Evan, our salesman, was a pleasure to work with - very professional and a pleasant personality. We never felt pressured at any time. We were in and out with our new vehicle in no time. My husband and I would definitely recommend this dealership - we will return! More

Pleasant experience overall, very laidback with no pressure to buy and willing to negociate on the price of the new vehicle and gave a fair price on my trade. Would recommend buying from them to anyo pressure to buy and willing to negociate on the price of the new vehicle and gave a fair price on my trade. Would recommend buying from them to anyone. More

Olivier was wonderful.. He had a greatl personality, made sure that we got exactly what we wanted, and made us feel right at home. My husband and I would highly recomended this dealership and especially Oliv sure that we got exactly what we wanted, and made us feel right at home. My husband and I would highly recomended this dealership and especially Olivier if you want a pleasant and hassle free car buying experience. More