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Clay Cooley Volkswagen of Park Cities
Dallas, TX
1,195 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,195 reviews
January 20, 2025
I traded in a vehicle in November 2024 and purchased a used vehicle here. It is January 2025 and they have not paid off my trade in and I am about to be in collections regarding this. I cannot get anyone used vehicle here. It is January 2025 and they have not paid off my trade in and I am about to be in collections regarding this. I cannot get anyone to call me back or resolve the issue. The worst car buying experience I have ever experienced. Little to no communication regarding their error that greatly affects me and my credit. More
by DIANA.WOODARD
Verified CustomerEmployees Worked With
Josuea Saucedo
January 17, 2025
Quick check in and answered all the questions. Car was serviced and ready for pick up on time. Car was serviced and ready for pick up on time. More
by hdng0410
January 15, 2025
Service was great, great communication and very friendly. Will happily be coming back for additional work Will happily be coming back for additional work More
by bmarsh8
January 14, 2025
Ricky was an absolute professional and so amazing. He guided me starting with my initial call and answered my questions. He then made sure that my car was taken care of and went the extra mile even af He guided me starting with my initial call and answered my questions. He then made sure that my car was taken care of and went the extra mile even after I picked it up. I called him with a question and he immediately took care of the issue. He is truly the epitome of customer service. More
by tlems17
Employees Worked With
Rickey White
January 14, 2025
Everything was great, very recommended Thanks for all Good everything they did for me God bless them all Good everything they did for me God bless them More
by carlos.crary
January 13, 2025
The salesman was very friendly and informative about the car I wanted and honest. Thank you car I wanted and honest. Thank you More
by markdodds76053
Employees Worked With
Other Employees :
Anthony Bolton
January 12, 2025
Courteous team. Got me in and out in a reasonable amount of time even though i didn’t make an appointment. Got me in and out in a reasonable amount of time even though i didn’t make an appointment. More
by Linda.m.holston
Employees Worked With
Can’t recall the gentleman’s name, but don’t see him listed.
January 10, 2025
The service department is stellar. I have owned VW vehicle for 40 years.and this service department is the most customer centered team I have experienced in many years. I have owned VW vehicle for 40 years.and this service department is the most customer centered team I have experienced in many years. More
by dsgalans
Employees Worked With
Chris and Ricky
