Clay Cooley Volkswagen of Park Cities

Yes, they do My car needs work and they told me to find another place besides Clay Cooley Volkswagen. They don't want to do the work on my car. Because I was upset and mad about some other issues that are another place besides Clay Cooley Volkswagen. They don't want to do the work on my car. Because I was upset and mad about some other issues that are under warranty. They billed me for towing when my car has free towing under the warranty. I can't get reimbursed for that. The car has a Brake brain module that's needs to be fixed and the sensors keep coming on. I had to get my car towed to another place to get the wheels to turn and they just. Don't want to correct a problem the happened when they put the park brake on. The brake calibration was to tight three of the wheels wouldn't turn after the fixed the park brake I feel like they should reimburse me for the brake job the brake calibers getting fixed. All the other places did was loose the brake calibers that were tight. And my. Car has been driving okay the light comes on off and on. I still need the brain module fixed. The sunroof is stuck it won't open. They don't want to fix nothing or deal with me as a customer. I don't care I will find another shop that knows what they can do since my car is still under warranty . The Bluetooth doesn't work sometimes. T Clay Cooley sold me a car the day after someone traded it in. All they did was change the oil and wash the car. Don't find out way the person traded it in. Yes so now I have to get other things done on the car abd and get it fixed. Thank you Clay Cooley for selling me a car that had issues when I bought it. More

The customer service service representative was awesome. He was friendly and very responsive. I'd like him to be my go to service representative from now on. He was friendly and very responsive. I'd like him to be my go to service representative from now on. More

This experience is one of the best car dealership experiences, I've ever had. From seller to financing, top notch, best-in-class, professional, and enjoyable experience. experiences, I've ever had. From seller to financing, top notch, best-in-class, professional, and enjoyable experience. More

Clay Cooley Volkswagen of Park Cities turned out to be a pretty good place to purchase a vehicle. I was very pleased. It was a long day, but it was worth it pretty good place to purchase a vehicle. I was very pleased. It was a long day, but it was worth it More

I like clay cooly it a good dealership I would recommend them to get them a Volkswagen the service when you bring your car in they come to you instantly may I help you and they get you in and out in a timel them to get them a Volkswagen the service when you bring your car in they come to you instantly may I help you and they get you in and out in a timely manner More

Exceptional customer service and support. He was willing to listen and work with my requests He was willing to listen and work with my requests More

Bad bad experience and like I see the don’t care 🤷🏽‍♂️ bad management at pre owned and bad communication with costumer at the service 🤷🏽‍♂️ bad management at pre owned and bad communication with costumer at the service More

The people I encountered were very professional and took care of my needs. I’m praying that I was sold a reliable car with no major issues down the road. care of my needs. I’m praying that I was sold a reliable car with no major issues down the road. More

AK and Chase were both helpful in me purchasing my new car. This was 6th VW car. This was 6th VW More

It is a great Dealer to purchase a vehicle at a great price and the service is great. price and the service is great. More