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Clay Cooley Volkswagen of Park Cities
Dallas, TX
1,183 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,183 reviews
December 05, 2024
The dealership was friendly, flexible, and efficient. This was one of the best car leasing experiences with a swift process to put me behind the wheel of my new vehicle. This was one of the best car leasing experiences with a swift process to put me behind the wheel of my new vehicle. More
by PerryRhodesIII
Verified CustomerEmployees Worked With
Ed Bradley
December 03, 2024
Been here twice for services. The staff have always been nice and openly communicate updates regarding the status of my vehicle as well as any recommendations. I don’t feel put in The staff have always been nice and openly communicate updates regarding the status of my vehicle as well as any recommendations. I don’t feel put into a corner to add-on additional services when discussing things related to my car that need my attention. More
by DDL12
Employees Worked With
Jacob Caudle
December 03, 2024
I like this dealership because it's close to my house. My service guy Jacob was so professional. I will be returning to purchase me a new vehicle. My service guy Jacob was so professional. I will be returning to purchase me a new vehicle. More
by sonjajackson200
Employees Worked With
Jacob Caudle
December 02, 2024
All the associates are extremely kind and helpful. Front check in/check out, shuttle service, to texting my technician, Jacob, while he serviced my vehicle to answer my questions. I will certainly b Front check in/check out, shuttle service, to texting my technician, Jacob, while he serviced my vehicle to answer my questions. I will certainly bring my Jetta back to Park Cities for regular maintenance. More
by qquiana1114
Employees Worked With
Jacob
December 02, 2024
Dealership left engine cap off and oil blew up and damaged my engine. My car has been unstable and unsafe to drive since the 27th and I’ve reached out with no contact back damaged my engine. My car has been unstable and unsafe to drive since the 27th and I’ve reached out with no contact back More
by Cstinaanderson
Employees Worked With
December 02, 2024
Always great service nice to have shuttle ride thank you awesome department .fast efficient and very nice awesome department .fast efficient and very nice More
by coltsadijack12a
December 02, 2024
Took car in for recall service. Sent on my way and then got a call an hour later to say to pick it up they didn’t have the part they needed. Sent on my way and then got a call an hour later to say to pick it up they didn’t have the part they needed. More
by marymcos
Employees Worked With
Unknown not listed above
