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Clay Cooley Volkswagen of Park Cities
Dallas, TX
1,183 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,183 reviews
Verified Customer
December 02, 2024
Easy to work with and will get everything done in a timely manner, helpful service advisors. timely manner, helpful service advisors. More
by hartley.shannon24
December 02, 2024
Great service from the beginning. Service advisor should be promoted. He should to have rims removed and repaired with quick turn around time. Service advisor should be promoted. He should to have rims removed and repaired with quick turn around time. More
by tomcat_862003
November 27, 2024
I was contacted and then scheduled for a recall on my car and it took the day off work, 3 hours after dropping my car off i was told they did not have the piece my car needed. Also i have been asking the ser and it took the day off work, 3 hours after dropping my car off i was told they did not have the piece my car needed. Also i have been asking the service department to check for some issues my car is having and apparently there not time for that. I was told it wold take days and when when i ask for a rental to drive for those days the guy said i have to wait weeks for that. When its about selling cars the customer service is good but horrible when it comes to service your car. More
by wander
Employees Worked With
November 27, 2024
The people I interacted with at Clay Cooley VW were all excellent. Communication and explanation was very strong and I will be coming back here for future service. 10/10! excellent. Communication and explanation was very strong and I will be coming back here for future service. 10/10! More
by kenbirely
November 25, 2024
Great service i would recommend asvisor chris to anyone who is looking for a great deal transparency and their vehicle delivered faster than others who is looking for a great deal transparency and their vehicle delivered faster than others More
by wi9044
Employees Worked With
Chris Hernandiz
November 25, 2024
I bought the vehicle it was sent to service for a low tire service said it was fine after I got home I had to have the tire looked at it had a screw in it so great service department "not". Also there wa tire service said it was fine after I got home I had to have the tire looked at it had a screw in it so great service department "not". Also there was window tint that was peeling they said they were going to take care of, they didn't, I had to do it myself. More
by SKWERES323KC
Employees Worked With
Marvin
