Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Clay Cooley Volkswagen of Park Cities

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.4
1,287 Reviews
Contact Dealership

5555 Lemmon Ave

Dallas, TX

75209

Directions

By Type

Showing 1,287 reviews

July 04, 2025

Advisor Mike Swartz knows me by name, very attentive & has excellent knowledge & skills of service issues. Anthony is very courteous! Mgr. Tommy always greets me too! I can always trust these guys, excell More

by mymorales811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Swartz Excellent
Report | Print
July 04, 2025

Performed work as promised and on time. Cost was less than I expected since I purchased the car there. More

by jasonedits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
Report | Print
July 03, 2025

It was great service and Rickey help me with all my car issues great job More

by elfantasma3889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey white
Report | Print
July 03, 2025

Great service! Car was ready in a timely manner and Randy was a pleasure to work with. More

by cortnihansmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Owen
Report | Print
July 03, 2025

Very attentive. Kept me updated on service and made helpful suggestions. Ricky was pleasant to work with More

by dereka.carroll
Recommend Dealer
Yes
Employees Worked With
Ricky White
Report | Print
July 02, 2025

Ricky White was very helpful and explained everything. He was very polite and easy to work with. I was disappointed in rear brakes needing work after only 20000 miles since work done. More

by meghandrewa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky whie
Report | Print
July 02, 2025

Absolutely Awesome! ! Excellent Service , patient, Accommodating,Informative Customer service above average very welcoming The Best!! More

by safetylove08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
July 02, 2025

Ricky went above and beyond to make my transaction smooth and flawless. Really appreciate all his efforts. More

by slbak1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky White
Report | Print
July 02, 2025

my service advisor was very helpful calling my warranty company to get most of the work covered More

by penafamily0703
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Swartz
Report | Print
July 01, 2025

Both departments were very easy to work with and very accommodating Thank you Justin and Randy. More

by Texasgrl1
Recommend Dealer
Yes
Employees Worked With
Justin in parts and Randy in service
Report | Print
1
2
3
4
...
129