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Clay Cooley Volkswagen of Park Cities

Dallas, TX

4.4
1,361 Reviews
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5555 Lemmon Ave

Dallas, TX

75209

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Showing 1,361 reviews

September 05, 2025

Buying a vehicle is no fun but I actually had a great experience with Clay Cooley. More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tamara Mhmd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katherine
September 05, 2025

Great experience. Katherine was an amazing salesperson. Very informative and no pressure. Gary, the sales manager helped us get to where we were comfortable. The most More

by leannagoodwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine, Adrian, Gary
September 04, 2025

Excellent customer support and respect team focus to do the best for customer meet time schedule constant feedback More

by Ed1656
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Mhmd
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2025

I'm still looking for a loaner vehicle until my car gets fixed?But I am on the waiting list at the service department. More

by thebtuinstitute1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 03, 2025

They have shown me through their actions to be a reputable and caring dealership. They kept me up to date on all of the work being performed on my vehicle which made me feel comfortable in choosing More

by rodneymiles200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky White
September 02, 2025

Ismael was amazing! ! I came into Clay Colley Volkswagon due to my ID4 signaling me to get it serviced. He was very helpful and extremely professional. Also, great custo More

by monique.payne456
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ismael
September 02, 2025

Fast friendly same day last minute service! I will definitely be coming back to this location! More

by Elissabenitez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tamara Mhmd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcos Rojo
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2025

Service department is always very polite and helpful and stays on top of the details. More

by fshulsey0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Schwartz
August 28, 2025

Thanks for the car wash Good service thanks for completing the recall. Clean dealership good consumer service More

by drjazz311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

very disappointed about how after a sale they don’t care about you anymore. Better to be honest than to promise! More

by jl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
GM