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Clay Cooley Volkswagen of Park Cities
Dallas, TX
1,238 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,238 reviews
December 03, 2024
I like this dealership because it's close to my house. My service guy Jacob was so professional. I will be returning to purchase me a new vehicle. My service guy Jacob was so professional. I will be returning to purchase me a new vehicle. More
by sonjajackson200
Verified CustomerEmployees Worked With
Jacob Caudle
December 02, 2024
Always great service nice to have shuttle ride thank you awesome department .fast efficient and very nice awesome department .fast efficient and very nice More
by coltsadijack12a
December 02, 2024
Great service from the beginning. Service advisor should be promoted. He should to have rims removed and repaired with quick turn around time. Service advisor should be promoted. He should to have rims removed and repaired with quick turn around time. More
by tomcat_862003
December 02, 2024
Easy to work with and will get everything done in a timely manner, helpful service advisors. timely manner, helpful service advisors. More
by hartley.shannon24
December 02, 2024
Took car in for recall service. Sent on my way and then got a call an hour later to say to pick it up they didn’t have the part they needed. Sent on my way and then got a call an hour later to say to pick it up they didn’t have the part they needed. More
by marymcos
Employees Worked With
Unknown not listed above
December 02, 2024
All the associates are extremely kind and helpful. Front check in/check out, shuttle service, to texting my technician, Jacob, while he serviced my vehicle to answer my questions. I will certainly b Front check in/check out, shuttle service, to texting my technician, Jacob, while he serviced my vehicle to answer my questions. I will certainly bring my Jetta back to Park Cities for regular maintenance. More
by qquiana1114
Employees Worked With
Jacob
December 02, 2024
Dealership left engine cap off and oil blew up and damaged my engine. My car has been unstable and unsafe to drive since the 27th and I’ve reached out with no contact back damaged my engine. My car has been unstable and unsafe to drive since the 27th and I’ve reached out with no contact back More
by Cstinaanderson
Employees Worked With
November 27, 2024
The people I interacted with at Clay Cooley VW were all excellent. Communication and explanation was very strong and I will be coming back here for future service. 10/10! excellent. Communication and explanation was very strong and I will be coming back here for future service. 10/10! More
by kenbirely
