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Clay Cooley Volkswagen of Park Cities

Dallas, TX

4.4
1,217 Reviews
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5555 Lemmon Ave

Dallas, TX

75209

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Showing 1,217 reviews

July 04, 2022

Bought some parts for my VW from Cooley VW. It took way longer than they promised for the parts to come in. They didn't call me when they arrived. When I got there to pick up the parts, it took More

by Taub201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember parts person's name
June 18, 2022

DONT GO HERE ! ! After reading these horrible reviews, I decided to give this business a try anyways. Bad idea !! They immediately started asking for personal info t More

by Disrespected
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Samuel Howard
April 07, 2022

Very poor diagnostic skills, like backwoods mechanics they replace parts w/o having understanding of bigger picture. At best hacks and at worst bait and switch scammers, though it's probably something in More

by Golf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alex Treber
March 23, 2022

BEWARE! ! I found a vehicle on true car from Clay Cooley, had a clean car fax with no imperfections listed online. I called to make sure vehicle was damage fr More

by rlockhart2016
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeffery Dean, Paul Farris
November 10, 2021

Paul Farris was amazing to deal with. Polite courteous and insightful. He was super easy to deal with and made me a fantastic deal More

by greg.roetter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Field
November 03, 2021

Highly recommend!!! We had the *best* experience at Clay Cooley Volkswagen! Louie Singleton helped us find the perfect SUV and a plan that met our needs both from the perspective of where we were in our liv More

by andreapienaar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Louie
October 27, 2021

Louie was my sales guy! He was a rockstar. Jeff and devan were helpful & easy! More

by Jordan Mel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Singleton, Louie, Devin
May 20, 2021

Severe buyers remorse and I haven’t even had the car for a week. They are quick to respond before and up to you buying the car, but after you sign, they disappear like a thief in the night. Can’t get anyone More

by spancakesteven
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devin Medina, Greg Amos
April 30, 2021

They pull every trick in the book and sneak in thousands in bogus charges in the finance room where all the deception comes full swing. More

by Karkar22
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erica Moran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samuel Howard, Kelly Knight
November 20, 2020

The absolute worse car buying experience I’ve ever encountered in the 30 years I’ve been purchasing cars. I don’t have the time or patience at this point to detail the numerous and consistent screw u More

by tbucherie
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Trae Vorris
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