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Clay Cooley Volkswagen of Park Cities
Dallas, TX
1,349 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,349 reviews
August 15, 2025
Service was excellent my service advisor. Asian made a great experience for me. Definitely will go back Asian made a great experience for me. Definitely will go back More
by marvinbarney6
Verified Customer
August 12, 2025
Great experience! Everyone was great from the beginning of the process until after the sale! Will refer customers! Everyone was great from the beginning of the process until after the sale! Will refer customers! More
by mike.manchester
August 09, 2025
The dealership itself is very nice clean. Only went there for a diagnostic reading for an older vehicle. Reason for the rating is that I paid for a detailed diagnosis of the vehicle that I ne Only went there for a diagnostic reading for an older vehicle. Reason for the rating is that I paid for a detailed diagnosis of the vehicle that I never received that is needed for court on a vehicle that was sold with a bad engine. Vs providing me with said report I was given the run around that it couldn’t be printed or something about the system. Once I got the actual report to show in court it wasn’t even a good copy. Now I have to go to another dealership to have the report for a diagnostic run again further delaying the paperwork that I need as evidence on returning the vehicle back to the dealership. More
by Ktravis0510
Employees Worked With
Mike something. , Hayms Badai
August 08, 2025
The workers were nice they just coolant help me with what I needed help with I needed help with More
by Yalandra78
August 04, 2025
Though my part was backordered which in turn prolonged my service, my advisor Michael Schwartz did an amazing job of keeping me in the loop with daily texts and/or phone calls on my car’s status. Once the pa service, my advisor Michael Schwartz did an amazing job of keeping me in the loop with daily texts and/or phone calls on my car’s status. Once the part was in, the service was swift. Thank you More
by Chachi.flores05
Employees Worked With
Michael Schuartz
