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Clay Cooley Volkswagen of Park Cities
Dallas, TX
1,369 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Communication
Service Time
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,369 reviews
September 04, 2025
Excellent customer support and respect team focus to do the best for customer meet time schedule constant feedback the best for customer meet time schedule constant feedback More
by Ed1656
Verified Customer
September 04, 2025
I'm still looking for a loaner vehicle until my car gets fixed?But I am on the waiting list at the service department. fixed?But I am on the waiting list at the service department. More
by thebtuinstitute1
September 03, 2025
They have shown me through their actions to be a reputable and caring dealership. They kept me up to date on all of the work being performed on my vehicle which made me feel comfortable in choosing reputable and caring dealership. They kept me up to date on all of the work being performed on my vehicle which made me feel comfortable in choosing them to do the work needed to make my car run like new. More
by rodneymiles200
Employees Worked With
Ricky White
September 02, 2025
Ismael was amazing! ! I came into Clay Colley Volkswagon due to my ID4 signaling me to get it serviced. He was very helpful and extremely professional. Also, great custo ! I came into Clay Colley Volkswagon due to my ID4 signaling me to get it serviced. He was very helpful and extremely professional. Also, great customer service. Staff was very friendly.. Thank you very much!! More
by monique.payne456
Employees Worked With
Ismael
September 02, 2025
Fast friendly same day last minute service! I will definitely be coming back to this location! I will definitely be coming back to this location! More
by Elissabenitez
August 28, 2025
Thanks for the car wash Good service thanks for completing the recall. Clean dealership good consumer service completing the recall. Clean dealership good consumer service More
by drjazz311
August 22, 2025
I never met Robbey Robertson. . I’ve been purchasing vehicles for more than 30 years and I’ve never experienced so many issues until now .. . I’ve been purchasing vehicles for more than 30 years and I’ve never experienced so many issues until now .. More
by Simon
Employees Worked With
Other Employees :
Katherine was my sales rep she misled me on the condition of the vehicle prior to me driving 3 hours away. Gary has been uncooperative with repairing the bumper damage that was identified during purchase and the dealership agreed in writing to repair.
