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Clay Cooley Volkswagen of Park Cities
Dallas, TX
1,320 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,320 reviews
July 23, 2025
Ricky and Tomi were amazing. He communicated on a regular basis with me and was able to fix all three of the problems I sent my car in for. I cannot be more delighted. He communicated on a regular basis with me and was able to fix all three of the problems I sent my car in for. I cannot be more delighted. More
by lucyraley4
Verified Customer
July 19, 2025
This is my second message that I have left. Your up sale process in finance is your bad side of the business. I had to tell your guy four times to stop trying to up sale me and finally had to w Your up sale process in finance is your bad side of the business. I had to tell your guy four times to stop trying to up sale me and finally had to walk out. More
by link1golf
Employees Worked With
Jacque
July 16, 2025
They treated me with the respect that I treated them with and had friendly service overall and had friendly service overall More
by Itaireubin
Employees Worked With
Other Employees :
Randy Owen
July 15, 2025
Great Experience and Service. Prompt and Efficient. I highly recommend this Dealership. Five Stars!! Bravo! Prompt and Efficient. I highly recommend this Dealership. Five Stars!! Bravo! More
by retro-joe
Employees Worked With
Other Employees :
Donnie in Sales, Randall in Service
July 15, 2025
Ed was absolutely amazing in helping our 16-year-old daughter find her very first car. As parents, my husband and I were focused on finding something safe, reliable, and cost-efficient something that wo daughter find her very first car. As parents, my husband and I were focused on finding something safe, reliable, and cost-efficient something that would last her through high school and into college. Ed truly listened to our needs and guided us through the entire process with patience and professionalism. He was incredibly trustworthy and knowledgeable, and we never once felt pressured. He made what could have been a stressful experience feel easy and even enjoyable and he did it all within just a few hours! Ed has definitely gained lifelong customers in us. His honesty and transparency made all the difference. Thank you, Ed, for helping us find the perfect first car for our daughter! More
by justynedavenport
Employees Worked With
Ed
July 14, 2025
The staff at Clay Cooley VW were prompt to assist and very courteous. I appreciated the shuttle ride home too! very courteous. I appreciated the shuttle ride home too! More
by andrea.chaney
July 14, 2025
Mike was great. He kept me up to date on the status of my car. The others in the service department brought my car up at pick up since Mike was finishing up with ano He kept me up to date on the status of my car. The others in the service department brought my car up at pick up since Mike was finishing up with another customer. I appreciated the use of the loaner car. More
by b1eath
