Clay Cooley Volkswagen of Park Cities

I came in for my last 30K check-up on my 2010 VW Jetta (lease). I had an appointment with Mike who was busy at the time I came in, but Tony jumped in to help, and pointed me in Reid's direction to do some (lease). I had an appointment with Mike who was busy at the time I came in, but Tony jumped in to help, and pointed me in Reid's direction to do some test drives. Everyone was, as always, extremely friendly and helpful. I've never had such a great car leasing experience as I've had with this dealership. This is actually my third lease, and I will be a VW and AutoNation Park Cities VW customer for life. You don't feel pressured or hassled at all, but helped and welcomed, from the moment you pull into the service drive to the moment you have your new keys in hand. Grade A++ for the people I worked with and the dealership generally. More

Had a more than pleasant experience with Park Citites Volkswagen. Joe Luna was my main man that helped me get into the Jetta I wanted. Very friendly, no b/s...I was in and out with no problem. Everyone a Volkswagen. Joe Luna was my main man that helped me get into the Jetta I wanted. Very friendly, no b/s...I was in and out with no problem. Everyone at this location was very helpful & professional. Made an experience that could be painful, very smooth. More

I was extremely please with the excelent service I received from Joe Luna. I have been going to Park Cities VW to service my 2007 VW Jetta for over 5 years. I was in the market for a new vehicle, and received from Joe Luna. I have been going to Park Cities VW to service my 2007 VW Jetta for over 5 years. I was in the market for a new vehicle, and started out at an Audi dealership in Plano. I am very happy I stayed with the VW brand, as my last 4 vehicles have all been VW Jetta's. Joe was so patient and he worked with the finance team to get me the vehicle I wanted, and a fair price. I would definitely refer others to Joe Luna. Thanks for this opportunity to share my feedback! More

Sam did an awesome job by getting me into a car that I love, eqiupped with everything I was searching for and more! I went in after work, traded my Jetta and drove home in a brand new 2013 Turbo Beetle. S love, eqiupped with everything I was searching for and more! I went in after work, traded my Jetta and drove home in a brand new 2013 Turbo Beetle. Sam along with the New Car Manager and Patrick in Finace stayed late on a Friday to make sure every step was complete and I drove away happy. I'm confident that the other sales staff are excellent in their ability to assist those searching for a new car, but I would definitely recommend asking for Sam Howard as he is both knowledgable about the VW product and exemplifies great customer service skills! There are other dealerships in the Dallas Metaplex, but it's important to choose a dealer that will also be there for you beyond the sales experience by having an awesome service department. I took my car in for its first 1,000 mile check up and the whole team work together from the prompt greeting in the service drive, to getting my car back in the shop and having me back on my way before I knew it. Kuddos to Sam and Park Cities VW for your excellent customer service, as I will be sure to send others your way! More

I went in to check out an amazing Mini Cooper S they had on their lot and possibly trade my 08 Toyota Prius for it. I knew the price I wanted and needed on both and got exactly those with minimum hassle fro on their lot and possibly trade my 08 Toyota Prius for it. I knew the price I wanted and needed on both and got exactly those with minimum hassle from the team. We had a little back and forth but they were very honest an straightforward with me and fair, I believe. All in all, it was a great, easy, and most of all, quick experience. Joe was great to work with and made it fun to by the car I wanted. More