
Clay Cooley Volkswagen of Park Cities
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I came into the dealership as a first-time buyer. I was wanting to look at cars other than a VW, but Joe Luna sold me on a new Jetta. Joe was a very friendly, honest and knowledgeable salesman who made my wanting to look at cars other than a VW, but Joe Luna sold me on a new Jetta. Joe was a very friendly, honest and knowledgeable salesman who made my experience easy and stress-free. I look forward to working with him and Park Cities VW for years to come and would recommend my family and friends to buy or lease from this dealer! More
Came in to look at a used EOS as possible trade for my 2010 Beetle. My big thing was I wanted to come in make a decision and have no hassle. Joe worked the deal, transferred the warranties from one car t 2010 Beetle. My big thing was I wanted to come in make a decision and have no hassle. Joe worked the deal, transferred the warranties from one car to the other and I spent maybe 15 minutes signing paperwork and having Joe sync my phone to the blue tooth in the new car. It was the best car buying experience I have ever had. No pressure, no haggling just a good deal and a great salesperson. More
Sam at Park Cities Volkwagen was an absolute pleasure to work with -- he provided excellent customer service in a non-pressured environment, answering all my questions and taking time to find the best car f work with -- he provided excellent customer service in a non-pressured environment, answering all my questions and taking time to find the best car for my needs and budget. More
Tony was an amazing help to me. He took care of everything I needed without any hesitation. He was very nice and very complimentary. I really appreciated him and his service. everything I needed without any hesitation. He was very nice and very complimentary. I really appreciated him and his service. More
It was an overall excellent experience from beginning to end! From the time I chatted online until I walked in the door I was made to feel special & that they truly cared about my sales experience! I woul end! From the time I chatted online until I walked in the door I was made to feel special & that they truly cared about my sales experience! I would reccomend them to any & everyone that's looking to get a car! Great job!!! More
Friendly saleman financing was quick and easy and service department had car ready before they said they would. Very very satisfied . I will recamend this dealership to friends and family. department had car ready before they said they would. Very very satisfied . I will recamend this dealership to friends and family. More
Nice, friendly, and great dealer. My salesman knew his inventory and was extremely helpful and a great salesman!! People were very helpful and courteous! Great place to do business with! inventory and was extremely helpful and a great salesman!! People were very helpful and courteous! Great place to do business with! More
Steve Wyatt rocks. He was extremely professional and was very helpful. My overall experience at Park Cities was amazing. I will recommend this dealership to all my family, friends and even my enemies. Ivan very helpful. My overall experience at Park Cities was amazing. I will recommend this dealership to all my family, friends and even my enemies. Ivan Martinez rocks too!!! I went to the dealership looking at used cars and ended up driving away in a new car. I can't stop smiling. I was pleased with the service and even more pleased with my new car. More
I had the worst car shopping experience in my whole life. My sale person was Matt Bond. He took good care of me until I signed the deal and paid for the car. After that he basically ingores me. One of th My sale person was Matt Bond. He took good care of me until I signed the deal and paid for the car. After that he basically ingores me. One of the part inside of the car was defective when he sold me the car. He promised me to order a new part for me. I called within a week and discovered that he had never placed the order for me. The other example was that I called him about my tag has not arrived after 9 weeks. He promised me to email me a extended paper tag which he never did. Then I called the front desk of VW Parkcities they told me that my car tag came in couple weeks ago. What kind of service is this. Go fire Matt...He is the worst of the worst. I need to get my refund from his commission. More
I bought a used Touareg from another source and wanted to have all service updated. Matt was very knowledgeable, courteous and helpful. I highly recommend Park Cities VW. have all service updated. Matt was very knowledgeable, courteous and helpful. I highly recommend Park Cities VW. More