Clay Cooley Volkswagen of Park Cities

This review is a bit overdue, but I wanted to provide feedback. Tony Fruzia has been my service advisor for several years. Tony always provides outstanding communication and feedback. I highly value feedback. Tony Fruzia has been my service advisor for several years. Tony always provides outstanding communication and feedback. I highly value communication in all of my relationships. This past service was going to be an expensive one. Tony clearly explained everything to me in detail and why it needed to be done now. He also consulted with me about future services that will need to be performed on my vehicle so I could plan and budget accordingly. Tony is the reason that I continue to be a long time customer of Park Cities VW. Sincerely, Luis Garcia More

I was able to schedule a last-minute appointment to bring my car in when the check engine light came on. I used the online chat service and spoke with Beronica who got me scheduled right away. I always hav my car in when the check engine light came on. I used the online chat service and spoke with Beronica who got me scheduled right away. I always have a wonderful experience when I get my Jetta serviced at this dealership. Everyone is friendly and they are always efficient. More

I went in for a routine 30,000 mile service on my 2010 VW Jetta. I've worked with Jorge in the past and he is always friendly and patient. He offered the shuttle service because my service appointment woul Jetta. I've worked with Jorge in the past and he is always friendly and patient. He offered the shuttle service because my service appointment would take some time. I asked a few questions concerning my car and he was helpful and provided me with excellent information. Always a pleasure to work with Jorge! More

Jorge was very helpful and made my service experience stress free and very easy. As someone who knows little about cars, he thoroughly explained what was wrong with my car and helped me make decisions ab stress free and very easy. As someone who knows little about cars, he thoroughly explained what was wrong with my car and helped me make decisions about my repairs. I would highly recommend him to others, and would be happy to work with him again. More

It was a great experience. The people were very understanding and very friendly!! I did not have issues with the facility either, it was very clean! understanding and very friendly!! I did not have issues with the facility either, it was very clean! More

They all are awesome! And Jorge is just an outstanding worker! What a great service! I highly recommend do businnes with them! I needed to check my tires pressure and then they checked all my car! They ev worker! What a great service! I highly recommend do businnes with them! I needed to check my tires pressure and then they checked all my car! They even washed it for me just for swinging by there to check the tires! More

Sam and his team worked diligently to get me the car I wanted at the payments I could afford. I really appreciated their ability to work with me unlike so many dealerships out there. I never felt pressure wanted at the payments I could afford. I really appreciated their ability to work with me unlike so many dealerships out there. I never felt pressured or felt that my voice was not heard which was greatly appreciated. I would highly recommend anyone to this dealership even if they are not buying a VW, as I am very pleased with my Ford Escape. I truely want to thank Sam and his team for treating me like a person, and not just a sale. More

my experience was very pleasant-able. My service adviser was very polite and helpful.. he worked with me and gave me the best possible advice for my needs... i am pleased to have worked with Tony. was very polite and helpful.. he worked with me and gave me the best possible advice for my needs... i am pleased to have worked with Tony. More

Tony took great care of me for my service and answered all of my inquiries I would like to thank him and the porters for helping me with everything all of my inquiries I would like to thank him and the porters for helping me with everything More

Sayed and Rick did a great job taking care of my wife and I as we purchased our new Volkswagen. They listened to what we wanted and found the perfect vehicle. Their customer service was terrific! I as we purchased our new Volkswagen. They listened to what we wanted and found the perfect vehicle. Their customer service was terrific! More