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Clay Cooley Volkswagen of Park Cities

Dallas, TX

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Employees
Reviews
Vehicles
4.4
1,361 Reviews
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5555 Lemmon Ave

Dallas, TX

75209

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Showing 1,361 reviews

August 18, 2025

Giving a customer the ability to make an appointment also gives them the concept that a walk-in does not take priority over them. Four hours for an oil change is beyond excessive and the excuse of being swam More

by coreyacole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 18, 2025

Great service and was extremely easy to deal with and worked with me. Asif was great More

by ztlazur11
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asif
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August 18, 2025

The issue I came in for was resolved and I received a full explanation of what the issue was and how it was resolved More

by leisha.griffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asif
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August 18, 2025

I had a great experience from Asif. I would highly recommend him. I would definitely go back again. Thanks for all of your help. More

by 22JMCGRINDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asif
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August 18, 2025

Service advisor, Asian Cravan, is a hero and the only reason we have come back to Clay Cooley over their competitor. More

by DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asian Cravan
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August 17, 2025

Representative Randy was very kind to me and was always in contact with me during the repair process. More

by azahalia.salazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy
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August 15, 2025

Service was excellent my service advisor. Asian made a great experience for me. Definitely will go back More

by marvinbarney6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tomi Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robby Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 14, 2025

Great experience. The team helped quick, got me in and out fast and completed the work to satisfaction. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rickey White
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August 13, 2025

Been using dealership for 4 years now. Enjoy I have my own service person every visit . More

by ks601900
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Asia
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August 09, 2025

The dealership itself is very nice clean. Only went there for a diagnostic reading for an older vehicle. Reason for the rating is that I paid for a detailed diagnosis of the vehicle that I ne More

by Ktravis0510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike something. , Hayms Badai
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