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Clay Cooley Volkswagen of Park Cities
Dallas, TX
1,238 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,238 reviews
January 28, 2013
Sam at Park Cities Volkwagen was an absolute pleasure to work with -- he provided excellent customer service in a non-pressured environment, answering all my questions and taking time to find the best car f work with -- he provided excellent customer service in a non-pressured environment, answering all my questions and taking time to find the best car for my needs and budget. More
by JeepGC1997
Employees Worked With
Sam Howard, Samuel Howard
January 23, 2013
It was an overall excellent experience from beginning to end! From the time I chatted online until I walked in the door I was made to feel special & that they truly cared about my sales experience! I woul end! From the time I chatted online until I walked in the door I was made to feel special & that they truly cared about my sales experience! I would reccomend them to any & everyone that's looking to get a car! Great job!!! More
by Adrianace
Employees Worked With
Sayed Azhar & Justin Villa, Sayed Azhar, Justin Villa
January 23, 2013
Tony was an amazing help to me. He took care of everything I needed without any hesitation. He was very nice and very complimentary. I really appreciated him and his service. everything I needed without any hesitation. He was very nice and very complimentary. I really appreciated him and his service. More
by DesireeLewis
Employees Worked With
Tony Fruzia
January 21, 2013
Friendly saleman financing was quick and easy and service department had car ready before they said they would. Very very satisfied . I will recamend this dealership to friends and family. department had car ready before they said they would. Very very satisfied . I will recamend this dealership to friends and family. More
by Womacka
Employees Worked With
Sam Howard , Samuel Howard
January 21, 2013
Nice, friendly, and great dealer. My salesman knew his inventory and was extremely helpful and a great salesman!! People were very helpful and courteous! Great place to do business with! inventory and was extremely helpful and a great salesman!! People were very helpful and courteous! Great place to do business with! More
by Billie L
Employees Worked With
Joe Luna
January 18, 2013
Reid Ryan was very professional and helpful with the lease purchase of a 2013 Jetta for my daughter. I highly recommend him and this dealership. lease purchase of a 2013 Jetta for my daughter. I highly recommend him and this dealership. More
by CarolineE
Employees Worked With
Reid Ryan
January 18, 2013
Steve Wyatt rocks. He was extremely professional and was very helpful. My overall experience at Park Cities was amazing. I will recommend this dealership to all my family, friends and even my enemies. Ivan very helpful. My overall experience at Park Cities was amazing. I will recommend this dealership to all my family, friends and even my enemies. Ivan Martinez rocks too!!! I went to the dealership looking at used cars and ended up driving away in a new car. I can't stop smiling. I was pleased with the service and even more pleased with my new car. More
by olaallen
Employees Worked With
Steve Wyatt, Ivan Martinez
January 17, 2013
I bought a used Touareg from another source and wanted to have all service updated. Matt was very knowledgeable, courteous and helpful. I highly recommend Park Cities VW. have all service updated. Matt was very knowledgeable, courteous and helpful. I highly recommend Park Cities VW. More
by GOIL
Employees Worked With
Matt Lewis
January 17, 2013
I had the worst car shopping experience in my whole life. My sale person was Matt Bond. He took good care of me until I signed the deal and paid for the car. After that he basically ingores me. One of th My sale person was Matt Bond. He took good care of me until I signed the deal and paid for the car. After that he basically ingores me. One of the part inside of the car was defective when he sold me the car. He promised me to order a new part for me. I called within a week and discovered that he had never placed the order for me. The other example was that I called him about my tag has not arrived after 9 weeks. He promised me to email me a extended paper tag which he never did. Then I called the front desk of VW Parkcities they told me that my car tag came in couple weeks ago. What kind of service is this. Go fire Matt...He is the worst of the worst. I need to get my refund from his commission. More
by wingwing2032
January 17, 2013
We visited two different VW dealerships in the DFW area and had horrible experiences. Park Cities treated us like we were valued customers and as if our business mattered to them. We were happy to buy our and had horrible experiences. Park Cities treated us like we were valued customers and as if our business mattered to them. We were happy to buy our new car from them. More
by justinscarborough
Employees Worked With
Myron Marcyniak
