Clay Cooley Volkswagen of Park Cities

Loved this experience. Bob was very friendly and informative. He showed me the cars that I had been looking at getting a golf TDI and told him what I wanted in a car and he showed me the golf and le informative. He showed me the cars that I had been looking at getting a golf TDI and told him what I wanted in a car and he showed me the golf and let me test drive it and gave me some more information about it while we test drove it. After the test drive he suggested a jetta that I had not considered. We test drove the jetta and I loved it and still do. It meets all my needs and looks great. He was then very helpful getting us through the financing and pricing of the model that we could afford. The entire time he didn't try and push us into something we couldn't afford and helped us get the model that we could. After everything was done he helped us connect our phones get the car set up and show us the controls. We really appreciate all the time and effort to work with us and not lead us into something that we didn't want. More

A really nice buying experience from start to finish. Courteous, professional, and amazing level of customer service. My sec on car from this dealership. Highly recommended. Courteous, professional, and amazing level of customer service. My sec on car from this dealership. Highly recommended. More

Our experience was excellent. Eveyone at the dealership was friendly and helpful from the moment we walked in the showroom till our sales consultant, Matt Bond took the time to explain many of the features was friendly and helpful from the moment we walked in the showroom till our sales consultant, Matt Bond took the time to explain many of the features of our new car to us. Matt was courteous, helpful and very knowledgable about the various cars we look at before settling on our cc. All in all, I would recommend anyone to Park Cities Volkswagon and Matt Bond. More

Awesome service. I wasn't scheduled, had a problem and they fixed it right away. Tony followed up with a phone call to be sure everything was right. Great job! they fixed it right away. Tony followed up with a phone call to be sure everything was right. Great job! More

I came in on Black Friday really expecting to test drive a car. Matt took me to a car with my exact specifications. It was a 2012 Certified Pre Owned Passat. Had 7000 miles on with all the bells and whis a car. Matt took me to a car with my exact specifications. It was a 2012 Certified Pre Owned Passat. Had 7000 miles on with all the bells and whistles I could wish for. I had a good feeling as soon as I sat in the car. Matt worked hard to help get the price where I needed it to be. He got me out of my lease 4 months early without any money out of pocket! The was no hassle. He came back twice with adjusted numbers that were in the ball park. Matt was honest and very easy and pleasant to work with. I'm very pleased with my purchase and would reccommend him to friends and family in the market. More

The team at Park Cities is fantastic. Steve was very nice and accomadating to my needs late in the evening. From the minute I walked in the folks there made me feel like family and wanted to make sure I was and accomadating to my needs late in the evening. From the minute I walked in the folks there made me feel like family and wanted to make sure I was happy. From top to bottom I feel the Park Cities team is the best in the business! More

So far i have been with this dealership for successful two and a half years, and for all this time i have had a customer service that is second to none. two and a half years, and for all this time i have had a customer service that is second to none. More

Joe was very knowledgeable regarding the VW line-up and made our certified pre-owned vehicle purchase smooth each step of the way. We would highly recommend Joe to anyone looking for a new car -- no games made our certified pre-owned vehicle purchase smooth each step of the way. We would highly recommend Joe to anyone looking for a new car -- no games played, just help and guidance. More

Definitely recommend this dealership. The service and attention of Sayed Azhar and Justin Villa, was fast and well run, and made me feel very comfortable and friendly. It was the best experience I have h attention of Sayed Azhar and Justin Villa, was fast and well run, and made me feel very comfortable and friendly. It was the best experience I have had in buying a car and in the shortest time. I know I will return for another try someday. Also in the area of service, George Field, was very helpful on my next visit to service. More

We recently purchased a certified Golf, & Ivan provided professional & honest customer service. After our initial visit to this dealership, we returned because Ivan didn't have a pushy or aggressi provided professional & honest customer service. After our initial visit to this dealership, we returned because Ivan didn't have a pushy or aggressive approach & didn't play any of the "car salesman games". Additionally he didn't leave us sitting in his office for an extended amount of time or try to persuade us into something out of our budget. He truly listened to my buying goals. I would definitely recommend this dealership based on my interaction with Ivan. Additionally the finance guy (can't remember his name) was super laid-back yet professional. He also didn't try to persuade us into extra costs. Sam (sales guy - not listed) was helpful on the phone & even returned my calls when I inquired about inventory. More