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Clay Cooley Volkswagen of Park Cities
Dallas, TX
1,233 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 1,233 reviews
Verified Customer
May 19, 2025
Very professional Quick replies, no matter there channels Understanding customer pain points and showing that you care. Professionalism: Being polite, respectful, and competent. Knowledgeability: Having a Understanding customer pain points and showing that you care. Professionalism: Being polite, respectful, and competent. Knowledgeability: Having a More
by Victor.parejaa
Employees Worked With
Bryan
May 19, 2025
I recently took my car to Volkswagen for an oil change and a state inspection. Robbie was the one who took care of my car, and he was incredibly helpful in making sure everything was in order. I can’t tha and a state inspection. Robbie was the one who took care of my car, and he was incredibly helpful in making sure everything was in order. I can’t thank him enough for his kindness and expertise. More
by tyler.clifford2014
Employees Worked With
May 19, 2025
The staff is very friendly and professional. I came to the dealership and I was able to an oil change with not a long wait. I came to the dealership and I was able to an oil change with not a long wait. More
by sbrweaver
Employees Worked With
Other Employees :
Young guy, I recall his name started with an E.
May 17, 2025
This is one of the worst experiences I’ve had at a business. The service advisor was rude and unhelpful and extremely unprofessional. I’m disappointed to have given business to this dealership business. The service advisor was rude and unhelpful and extremely unprofessional. I’m disappointed to have given business to this dealership More
by emichellehoffman
Employees Worked With
Justin service
May 15, 2025
Robby has always been a pleasure to work with. I truly appreciate that every issue I have had with my vehicle since purchasing it January he has corrected expeditiously. I truly appreciate that every issue I have had with my vehicle since purchasing it January he has corrected expeditiously. More
by jtchristian87
Employees Worked With
May 15, 2025
Wonderful experience. Everything was great at the dealership. Made me feel very welcome and comfortable. Even offered me to take a look at options for lower payments and a Everything was great at the dealership. Made me feel very welcome and comfortable. Even offered me to take a look at options for lower payments and actually cared about my wants vs needs. More
by haymsbadai
Employees Worked With
Hayms
