
Clay Cooley Volkswagen of Park Cities
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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I bought two used cars from Park Cities Volkswagen in the past 10 months. Both times I worked with RJ Kutz and he made the whole car buying process easy and hassle free. He was even able to get me to my da past 10 months. Both times I worked with RJ Kutz and he made the whole car buying process easy and hassle free. He was even able to get me to my daughters soccer game by speeding up the buying process which was much appreciated because it was her first game ever, so I didn't want to miss that. When it comes time to buy a new car, I will be touching base with RJ before anyone else. Thanks again RJ. More
As the cliche goes, if you had bad service tell the manager. If you've had great service tell a friend. I'm scouring my list of friends who may be in the market for a new car so I can tell them to buy manager. If you've had great service tell a friend. I'm scouring my list of friends who may be in the market for a new car so I can tell them to buy a car from this fine establishment. I'm looking for family, friends, neighbors and strangers to tell about the great experience I had at Park Cities VW. I'm a budget conscious shopper and Steve and his team mates were able to work inside my limited budget. I'm sure with 5 drivers in my home we'll be back soon. For the first time I left a dealership feeling confident about my purchase. Thanks to everyone involved in assisting with completing the sale of my new car. More
Tony is one big reason I am a return customer at VW Park Cities. He's taken care of my cars for a long time. Just seeing him when I drive in gives me a sense of confidence. The problem this time was in the Cities. He's taken care of my cars for a long time. Just seeing him when I drive in gives me a sense of confidence. The problem this time was in the transmission, always a scarey prospect. Tony laid out the possibilities, so there would be no surprises. As it turned out, the problem was less serious than we thought. It's fixed now, running smoothy. I like the car, I like the dealer, and I like your service department. And I like Tony. When it comes time to trade, I'll be back. More
Larry was absolutely wonderful. This is my second Touareg with you guys and had worked with other great service advisors, but I must say that Larry wins the prize for the friendliest and quickest adv Touareg with you guys and had worked with other great service advisors, but I must say that Larry wins the prize for the friendliest and quickest advisor I have ever worked with. He is such an asset to the dealership. Jmt- More
Sayed was very friendly and helpful with answering all questions about purchasing the new car. He was very knowledgeable and stayed with me during the entire process. I highly recommend Park Cities VW. questions about purchasing the new car. He was very knowledgeable and stayed with me during the entire process. I highly recommend Park Cities VW. More
Very seamless and easy to deal with from start to finish. Excellent follow-up, which I look for when buying a product or service. I would highly recommend this dealership and personnel. This is our first Vol Excellent follow-up, which I look for when buying a product or service. I would highly recommend this dealership and personnel. This is our first Volkswagen and probably will not be our last. BJ ver personable and Reid very attentive towards customer service. Thanks again. More
Tony was absolutely the best. This dealership is above and beyond when it comes to help customers feel confident about their purchase. Regardless of how small of a problem I have they always help me solv and beyond when it comes to help customers feel confident about their purchase. Regardless of how small of a problem I have they always help me solve them and their knowledge and friendliness always make me feel welcome. I would highly recommend this team of people and I will always be grateful to have this dealership so close to me. They are absolutely the best! I'd give them 10's across the board if I could. More
This is the second car in 3 years we have brought from VW and Reid. We very much appreciate all of the staff at this dealership and plan to recommend the product and staff We plan on maintaining this relat and Reid. We very much appreciate all of the staff at this dealership and plan to recommend the product and staff We plan on maintaining this relationship for future purchases Glynn and Leslie Maturin More
I initially went to the dealership to purchase a pre-owned vehicle, due to my car being totalled out by my insurance company. After advising Reid and Pete of my situation they were working diligentl pre-owned vehicle, due to my car being totalled out by my insurance company. After advising Reid and Pete of my situation they were working diligently to see which option was best for me. After careful review and the two of them working hard, they were able to come up with a magnificent deal that I just could not pass up knowing my financial sistuation. They were both straight to the point, upfront about everything and still did it with a smile. Thank you so much Pete and Reid for all your hard work and effort to make me a proud customer of Park Cities Volkswagon. I will definately be back and also am recommending everyone I know to you guys.. So beware!!! lol More
The overall experience was very enjoyable. Noble took care of us on the phone ahead of time and then Joe Luna thorougly walked us through the sales process and answered all of our questions. Joe and Nob care of us on the phone ahead of time and then Joe Luna thorougly walked us through the sales process and answered all of our questions. Joe and Noble are very pleasant to work with. Joe has a ton of knowledge in the industry also that really does help. After running numbers, Jow was able to provide us with a monthly car payment that was definitely more than satisfactory. It sure made the car buying process easy and with service like that, we can possibly see ourselves purchasing our next car at VW. More