Clay Cooley Volkswagen of Park Cities

The customer service at this dealership is great!!!! I primarily go there for service & maintenance on my vehicle. I have been working with Tony Fruzia since I purchased my VW Jetta in 2009. He is extreme primarily go there for service & maintenance on my vehicle. I have been working with Tony Fruzia since I purchased my VW Jetta in 2009. He is extremely personable & professional. I would definitely recommend him & this dealership to friends, family, & co-workers. More

A+ really great and timely service. I would highly recommend this dealership. Nice ride back to my office and they called to schedule a pickup. recommend this dealership. Nice ride back to my office and they called to schedule a pickup. More

Steve Wyatt dod a great job in helping me secure the purchsse of two 2013 Jettas for my daughters. Steve is knwoledgeable, responsive, and helpful. I also had a good experience with BJ Knous, who was purchsse of two 2013 Jettas for my daughters. Steve is knwoledgeable, responsive, and helpful. I also had a good experience with BJ Knous, who was diligent in following up to ensure that the cars were delivered timely. More

Drove far found what I wanted hammered out a great deal from Steve drove away very happy costumer! Steve was a great salesman to deal with very pleasant and made the long drive to his dealership well worth from Steve drove away very happy costumer! Steve was a great salesman to deal with very pleasant and made the long drive to his dealership well worth the time to get there! I highly recommend this dealership to anyone looking for a vehicle and was also followed up on after the sale so thanks to Steve all the way up to the finance manager Patrick Carroll to the guys who had the vehicle spotless thank you. More

Steve is the best! We love our new TDI SEL Passat and are looking to get into a new Touareg now as well! Thanks so much Steve :) looking to get into a new Touareg now as well! Thanks so much Steve :) More

Last March I purchased a brand-new 2012 Passat from Park Cities Volkswagen, and the question became what to do with my 2003 Passat. My goddaughter was turning 15 years old in July, and I decided to give it Cities Volkswagen, and the question became what to do with my 2003 Passat. My goddaughter was turning 15 years old in July, and I decided to give it to her for her birthday. She would be getting a learner's permit and her mother planned to apply for a hardship license for her as soon as the law allowed; the father had recently passed away. My goddaughter is one in a million. She has never been in a day's worth of trouble, she is respectful, responsible, intelligent, hardworking, and makes top grades at Ursuline. In my opinion, she had earned that car. So, I took the car to my trusted service representative, Mike Hart. Together, we planned the necessary and optional repairs to make that gray Passat with the gray leather interior the most safe, dependable, and beautiful first car that a teenager could ever want. Mike was absolutely remarkable. He was patient and knowledgeable and answered all my questions. He helped me out where he could with the cost of the repairs, and made sure that all the work was done correctly. He was thorough, and in my opinion, extremely ethical. His recommendations were to the point on what the car needed. He kept me updated on the repairs, and let me know when the mechanics discovered some theretofore unknown issues. He explained each of these issues, gave me a price, and allowed me to decide whether to make each of the repairs. Of course I did! This car was for my Precious! Her life depends on this car! Mike made sure the Passat was waxed, polished, and detailed when I picked it up. It even smelled new. I surprised that teenager with that beautiful car; she screamed to wake the neighborhood, ran over to it, touched it, fell in love with it. Mike made that happen. He cared enough about a girl's first car to give it Park Cities' best. He even worked with me on timing the surprise. He even called several days later to see how she liked it and make sure everything was done to my satisfaction. I made sure my goddaughter and her mother knew how well Mike had taken care of the car, gave them Mike's direct line at Park Cities, and know that they will be Mike's newest customers. I would unhesitatingly recommend Mike to any and all of my friends. He is a credit to Park Cities Volkswagen. More

As a women, there is always the fear that a dealership will try to take advantage of you. VW Park Cities didn't do this. They listened to my concerns, helped me come up with creative solutions, and gave will try to take advantage of you. VW Park Cities didn't do this. They listened to my concerns, helped me come up with creative solutions, and gave me an excellent deal. I hope to return in the future! More

Matt did a great job and was excellent to work with. He helped me understand my options and walked me through the benefits of each. helped me understand my options and walked me through the benefits of each. More

Myron Marcyniak earned my trust by being honest and forthright about my new Volkswagen Passat. I started working with Myron after he was enthusiastically recommended by a service department employee, forthright about my new Volkswagen Passat. I started working with Myron after he was enthusiastically recommended by a service department employee, who told me Myron would treat me right and that I would have fun working with him. How right that has been! Myron always is in a good mood, he sent regular emails updating me on the Passat I ordered, and he was glad to see me if I dropped in to get a personal update. I ordered my sky-blue Passat TDI SEL in October. I waited impatiently until it was delivered on March 1, 2012. It has been everything Myron said it would be and more. I love that car so much; I have done nothing but drive it since I picked it up, and, today being August 29, 2012, I have put over 13,000 miles on it. I get about 550 miles per tank, which is fantastic. I rave about it to everyone who will listen. I have taken a friend to Park Cities to look at new Volkswagens and have recommended that she work with Myron. The car, fully loaded, was only about $35,000.00. I wrote a check for it. I feel like I stole it. I have bragged on it and on Park Cities until I am sure my friends think I sound like some kind of fanatic, but I have been so pleased that I could not help myself. THANK YOU, MYRON! More

Having just moved to Dallas after living abroad for three years, my husband and I needed to purchase a car. We've owned VW cars in the past and have been happy with their performance. Our salesperson at Par years, my husband and I needed to purchase a car. We've owned VW cars in the past and have been happy with their performance. Our salesperson at Park Cities VW, Myron was knowledgeable and courteous, an most importantly not pushy. We weren't sure about which vehicle would best suit our needs/cost ratio and Myron was very patient as we took several different models for test drives. We returned to VW after visiting several different dealerships as we liked how the VWs handled overall and had found them reliable in the past. The sales negotiation was straightforward and seamless; and we drove away with our new Jetta TDI shortly thereafter! More