Clay Cooley Volkswagen of Park Cities

Having just moved to Dallas after living abroad for three years, my husband and I needed to purchase a car. We've owned VW cars in the past and have been happy with their performance. Our salesperson at Par years, my husband and I needed to purchase a car. We've owned VW cars in the past and have been happy with their performance. Our salesperson at Park Cities VW, Myron was knowledgeable and courteous, an most importantly not pushy. We weren't sure about which vehicle would best suit our needs/cost ratio and Myron was very patient as we took several different models for test drives. We returned to VW after visiting several different dealerships as we liked how the VWs handled overall and had found them reliable in the past. The sales negotiation was straightforward and seamless; and we drove away with our new Jetta TDI shortly thereafter! More

Olivier was outstanding! I walked in at 10:30 a.m. on 8/10/12 and walked out at 12:00 p.m. with the car I wanted. When I arrived and told him what I was looking for, he told me "my car" had been turned 8/10/12 and walked out at 12:00 p.m. with the car I wanted. When I arrived and told him what I was looking for, he told me "my car" had been turned in the night before and he was right.I couldn't be happier with the professionalism and quality of customer service I was shown by Olivier. He answered every question I had and made me feel comfortable with the whole buying experience! I will recommend Park Cities Volkswagon and Olivier to anyone I know that is interested in a new car. More

Went in to look at a car a few weeks back. Spent about 2 hours with Reid and his team, unfortunately didn't come with a deal I was comfortable with. Mainly because they wouldn't give me the trade in value I hours with Reid and his team, unfortunately didn't come with a deal I was comfortable with. Mainly because they wouldn't give me the trade in value I was expecting...but I sold my car in 5 days for $4k more than VW offered. Went back in to see Reid and told him "I was in a time crunch". I didn't have a car, and needed to pick up where we left off. I was there for less than a hour and drove away with a new Passat. Reid was awesome! Never tried to "up sell" or use sleazy tactics to get me to buy. Very honest, and genuinely wanted to help me find the right car. I would recommend him, and his team in the future. More

Yesterday I picked up my 4th VW and the 6th or 7th one my family has purchased from Park Cities VW. This was my second time to work with Myron, third with Matt, and the experience just keeps getting better. family has purchased from Park Cities VW. This was my second time to work with Myron, third with Matt, and the experience just keeps getting better. I love the way that Myron always brings it back to, "What does the buyer want?" - isn't that really why we're all there? I appreciate that Myron narrows down the many options because of his excellent knowledge of the product and inventory and presents selections that a buyer would think he's spent weeks preparing. I'm pretty sure Matt is now setting records for contract signing which I believe the majority of customers consider the worst part of buying a car - it was a very pleasant, easy and efficient experience. I have never felt pressure from Myron or anyone at PCVW and that is a major factor when I consider where I'm going to look. Trust is imperative when making a large purchase of any kind and Myron and PCVW have mine. I pass two other VW dealerships on my way to Park Cities but I would continue coming back even if I had to pass ten. More

I recently purchased a used vw jetta from park cities vw. The dealership was clean and friendly. I got a car that i was looking for at great price. My sales representative that i worked with joe luna was gre The dealership was clean and friendly. I got a car that i was looking for at great price. My sales representative that i worked with joe luna was great, friendly and very knowledgable. I will be doing business with this dealership and Mr. Luna again and would highly recomend to friends and family. More

Joe is an amazing assest to Park Cities VW. He was kind, courteous, and fair. The process was so painless. I have already recommended several people to go and see him. Couldn't have asked for a better ex courteous, and fair. The process was so painless. I have already recommended several people to go and see him. Couldn't have asked for a better experience!! More

My daughter and I purchased a 2012 Jetta working with Olivier Zitoun on August 13, 2012. This was a wonderful purchase experience working with Olivier. The service and sales completion activity was ver Olivier Zitoun on August 13, 2012. This was a wonderful purchase experience working with Olivier. The service and sales completion activity was very straighforward with no stress. My daughter is a student at SMU and I feel confident that she will receive great service going forward. I highly recommend this dealership and in particular Olivier. More

Mike went above and beyond as I forgot to bring in my coupon. He did an outstanding job calling customer service to get a copy sent so I could take part in the pricing. In addition, the price of the coupon. He did an outstanding job calling customer service to get a copy sent so I could take part in the pricing. In addition, the price of the coupon with included services was a great deal. More

Matt was awesome! The road to getting a new car for myself was looooong, but Matt stuck by me and ensured that I would get my car no matter what. He was very friendly, nerves gave up, and demonstrated myself was looooong, but Matt stuck by me and ensured that I would get my car no matter what. He was very friendly, nerves gave up, and demonstrated excellent customer service by always following up on possible solutions, as well as returning my phone calls ASAP (which is fairly important). The dealership itself was awesome. The staff was very friendly, never rude or uninterested. Matt deserves a raise! Thanks, guys! Y'all are the best! More

We just got two cars from Matt. He was extremely helpful, and got us a great deal! We would definitely recommend him to our friends! and got us a great deal! We would definitely recommend him to our friends! More