Clay Cooley Volkswagen of Park Cities

Joe Luna made me feel comfortable when buying my car . He explain each of the questions I had about the car friendly service I would recommend the dealr an Joe to help them get a car his very prifecianal an explain each of the questions I had about the car friendly service I would recommend the dealr an Joe to help them get a car his very prifecianal and helpful in every way. More

Mr. Luna is most professional and knowledgeable in his field. Although we did not get into how long he has been in the business of sales/leasing; he appears to be most educated in the field of Volkswagen field. Although we did not get into how long he has been in the business of sales/leasing; he appears to be most educated in the field of Volkswagen vehicles. I was most impressed with the time and care that was taken in showing of the vehicles as far as test driving and working to get me in my 2012 VW Passat! Clearly, it was a very impressive car buying experience, there should be more like him. Oh! Not to forget, he walked me through details of the car such as the Sirius Radio, Telephone set-up through the speaker, and much more! I will be sure and recommend him too many friends who are looking to buy in the very near future. Sincerely, Sandra Boyd More

My sales man Olivier did a good job of locating the car I wanted within a day. I felt he was very informed about his product. He made the buying experience a pleasure. Noble Seely also did a great job. Whe wanted within a day. I felt he was very informed about his product. He made the buying experience a pleasure. Noble Seely also did a great job. When I came back to pick up the car Olivier was not there, so Noble went over the car with me. In addition the individual which covered the contract was very good and went though the details in a organized and easy to understand manner. My last 2 cars have been BMW's. I am accustomed to dealing with professional dealerships and sales people. I would rank Boardwalk and its team at the top of that list. I look forward to continuing our relationship and would certainly recommend Boardwalk to my friends. Thanks, Larry Moore More

Both the purchasing and financing part of the transaction were far easier than any other car purchasing transaction I've been a part of before. were far easier than any other car purchasing transaction I've been a part of before. More

I have been happy with the service recived from this dealership but I have really benefited from service with Tony. He is always friendly and helpful offering information about other services even when dealership but I have really benefited from service with Tony. He is always friendly and helpful offering information about other services even when the work is not completed by this dealership. Tony is personable and knowledgable about things other than cars. When my niece went to the air force Tony provided information bout service member benefits which we were unaware of. He really makes you feel like he is concerned about yoy as a person not just a customer. More

Joe Luna was extremely friendly, helpful, and seemed sincere. Pete and Patrick were awesome too! I was in and out in under 4 hours. It appeared that the guys I worked with were genuine and super fri sincere. Pete and Patrick were awesome too! I was in and out in under 4 hours. It appeared that the guys I worked with were genuine and super friendly. Sometimes people dread going to a dealership because of the painful process of getting a new car- this was not my experience. Everyone was very helpful. Also, Joe Luna was consistant in email by answering my questions and encouraging me to just come in (smart). If he hadn't heard from me, he would send me an email to see if I was still interested. This helped in going ahead and making the decision to stop by and see if it was time to get a new car. I love VW- this is my third. :) More

We were purchasing a car for my 94 year old Grandfather and Reid Ryan and Pete Hodges helped make it a smooth, fast transaction. Their open, honest approach and quick response to all our questions made for and Reid Ryan and Pete Hodges helped make it a smooth, fast transaction. Their open, honest approach and quick response to all our questions made for an excellent customer service experience. We have purchased 3 VW's at Park Cities before this one and we will be back to purchase another one in the future from these guys! More

The car I wanted was in limited supply, but Joe found one and gave a good price for it as well. I went on a test drive with Noble, who was very knowledgable. The financial process with Matt was very quick an and gave a good price for it as well. I went on a test drive with Noble, who was very knowledgable. The financial process with Matt was very quick and easy. Joe helped set up my bluetooth and answered all the questions I asked. More

Steve was very helpful. I was nervous about buying a new car and he made the process simple and as stress free as possible. He was so accommodating and personable; I would recommend him to anyone! Thanks :) car and he made the process simple and as stress free as possible. He was so accommodating and personable; I would recommend him to anyone! Thanks :) More

My car broke down while I was on business in Dallas, the night before I was supposed to be going home and luckily I made it to Park Cities VW about 20 minutes before closing time. Chad and the technicians night before I was supposed to be going home and luckily I made it to Park Cities VW about 20 minutes before closing time. Chad and the technicians that worked on my car couldn't have been nicer and more helpful, turning what could have been a really stressful experience into a mild inconvenience. They must have taken pity on me because despite having a busy schedule they looked at my car first thing the next morning and had it back on the road that afternoon, just in time to get me back to Austin. They kept me informed about what was going on the entire time and were upfront about the cost, which was a little pricey as expected from a dealership, but you pay for what you get and that is certainly true here. As an added bonus they changed my bad brake light at no charge and washed my car. I'm actually pretty sure they even waxed it. I really wish this dealership was in Austin because the customer service was better than what I'm used to at Charles Maund. I'm (hopefully) never going to have any reason to go there again but for anyone that lives close to Dallas I highly recommend this dealership and Chad in particular if you're able to catch him. More