Clay Cooley Volkswagen of Park Cities

Very friendly employees and do a great job on the service. I would like the option of renting a free rental car while my car is being serviced and would like a better explanation of what is being do service. I would like the option of renting a free rental car while my car is being serviced and would like a better explanation of what is being done on my car. More

I was very impressed by the dealership and it's employees. Steve Wyatt was very professional and informative. He was able to answer all my questions and concerns. He followed up in a timely mann employees. Steve Wyatt was very professional and informative. He was able to answer all my questions and concerns. He followed up in a timely manner from our first initial meeting. He was very accommodating and available for additional test drives. At time of delivery, he made sure the car was ready for delivery as promised. He was very through with the instructions and orientation of the vehicle. I would definitely recommend Steve to all my friends and family to visit with Steve for their next vehicle purchase. Steve introduced Pete Hodges. Pete made it clear, that he was there to help Steve in making my experience a pleasant one, and to assist in making the deal. Pete exceeded my expectations as a Sales Mgr., in all my other vehicle purchases, not one of the Sales Managers ever went out of their way like Pete. This had to be one of the best experiences purchasing a new vehicle. I will be back to Park Cities VW, for my next VW. More

This is by far the easiest car purchasing experience I've ever had. I found the vehicle online, contacted Joe via IM and confirmed that the car was still on the lot. We discussed what information I wanted ab ever had. I found the vehicle online, contacted Joe via IM and confirmed that the car was still on the lot. We discussed what information I wanted about the deal including trade in, car specifications, and pricing. Joe said he would call me within the hour with more information. We spoke less than an hour later and worked out all the details - we negotiated the trade in value of my previous vehicle and price over the phone and came to an agreement that I was very happy with. We scheduled a time to come in and test drive the car for later that evening when both my husband and I could be there. When we arrived, the car was out front and ready to go. We test drove the vehicle, explored the features, and looked over the interior/exterior for any damage. The car was exactly what was represented online and through my conversations with Joe. We decided to purchase the car. This process was short and quick as we had ironed out all of the details prior to coming in. We left that evening very happy with our purchase and extremely satisfied with the level of customer service we were given. More

both steve and pete were great to work with. they were professional while maintaining a relaxed, non-pressured exchange. they were polite and respectful, and i always felt they were being forthcoming wit professional while maintaining a relaxed, non-pressured exchange. they were polite and respectful, and i always felt they were being forthcoming with me. i never felt that i was being manipulated, and i appreciated a car buying experience that wasn't rushed or tense. both of them really spent quite a bit of time with me individually, and listened to my needs and concerns... they did an excellent job of going with my flow, and viewing the transaction from my perspective. i picked up my tiguan today, and in the big scheme of things, this was hands-down the best car purchase experience i've ever had... which really is significant since i've purchased about 15 cars over the past 35 years! More

This was my second visit to this dealership. First with my daughter purchasing a car and second I purchased a car. Everyone is very professional and courteous. I hope that in the furture I will be able t my daughter purchasing a car and second I purchased a car. Everyone is very professional and courteous. I hope that in the furture I will be able to purchase another vehicle at this dealership because it was so easy. Good Job to everyone!!!!!! More

The service is always outstanding at Park Cities VW. I'm moving to Austin next month but plan to continue using Park Cities VW for routine maintenance. moving to Austin next month but plan to continue using Park Cities VW for routine maintenance. More

Very professional and courteous sales staff. Spent a great deal of time going over the features of the Tiguan. Very easy closing process and all of the details were explained fairly and thoroughly. great deal of time going over the features of the Tiguan. Very easy closing process and all of the details were explained fairly and thoroughly. More

From start to finish a great experience. The best price+warranty I could find in the Metroplex. Excellent and attentive customer service. Fast and thorough throughout the buying process. Friendly and price+warranty I could find in the Metroplex. Excellent and attentive customer service. Fast and thorough throughout the buying process. Friendly and approachable personnel that were very knowledgeable about the product. Overall just a fantastic experience. If a friend or I were in the market for a new or used VW I would absolutely recommend Park Cities VW. More

Wonderful experience at Park Cities V.W.! Many thanks to Olivier... like working with an old friend! He's the best! I'll be back! Olivier... like working with an old friend! He's the best! I'll be back! More

I started the process via the internet because their web site had the car we were looking for a 2012 Golf R. Joe Luna, the Salesperson, got back to me via e-mail confirming the car was in stock and availabl site had the car we were looking for a 2012 Golf R. Joe Luna, the Salesperson, got back to me via e-mail confirming the car was in stock and available. Since these vehicles are limited in production finding the right one is not easy, but they had it. I told Joe we had a wedding to go to that evening but we would come in in about 30 minutes to see the car and give him a down payment to hold it till Monday when we could come back to finish the deal. When we arrived at the dealer Joe had the car running (it was 97 degrees that day) and we went for a quick drive. My wife and I decided that it was what we wanted and Joe said that we could complete the deal in less than 30 minutes saving us a trip up again on Monday so in less than 45 minutes total we drove out with the new car. GREAT JOB!! More