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Clay Cooley Volkswagen of Park Cities

Dallas, TX

4.3
1,182 Reviews
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5555 Lemmon Ave

Dallas, TX

75209

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Showing 1,182 reviews

June 10, 2012

I love going to Park Cities VW and I especially love working with Tony! When I come in everyone is so personable and helpful. They are always willing to help me with whatever I need and I always feel my More

by Jonelle86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fruzia
Jun 11, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Jonelle, thank you for sharing your Park Cities Volkswagen service experience with Tony Fruzia. Please let us know anytime we can be of further service to you and enjoy your Jetta. We appreciate you.

June 09, 2012

Joe Luna made my experience very easy and pleasurable. He gave me exactly what I wanted and when I wanted it everything from my trade in to his follow up has been spot on. More

by Lgekiere
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hodges, Matt Hewison, Joe Luna
Jun 09, 2012 -

Clay Cooley Volkswagen of Park Cities responded

First off, congratulations on your new Volkswagen. Thank you for sharing your Park Cities Volkswagen experience with us on DealerRater. We appreciate your business and please let Joe Luna, Pete Hodges and Matt Hewison know anytime we can be of further service to you. Enjoy your weekend and stay cool in this heat.

June 09, 2012

Very easy transaction, sales person was very professional! This is my second vehicle purchase at this dealership and the service is outstanding. Would recommend to anyone. More

by mattrivera77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wyatt
Jun 10, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Matt, congratulations on your new VW. Thank you for sharing your sales and service experience at Park Cities Volkswagen. We appreciate your repeat business and please let Steve Wyatt know anytime we can be of further service to you. Have a great Sunday.

June 09, 2012

Tony Fruzia is an excellent service provider who knows his customers and goes the extra mile to make sure they are informed during the service process and know their options. He is always positive, upbea More

by ksutendril
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tony Fruzia, Tony Fruzia
Jun 10, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for entrusting your New Beetle TDI with us and for sharing your service experience here on DealerRater. Please let Tony Fruzia know anytime we can be of further service to you. We appreciate you and look forward to serving you for many years to come. Have an outstanding rest of your weekend.

June 08, 2012

I really appreciated the "no" pressure sales and everyone at the dealership was friendly and up front on our purchase. I will go back to this dealership to buy again even though I live in OK. More

by mjhoov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivier Zitoun
Jun 08, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for making the long drive and for giving Park Cities Volkswagen the opportunity to earn your business. Please let Olivier Zitoun know anytime we can be of further service to you. Have a great weekend and enjoy your new Volkswagen.

June 08, 2012

I took my daughter's 2005 VW beetle into Park Cities VW to have it serviced. I was preparing the car for sale. I also needed two hub caps and some touch up paint which I ordered from the parts department. More

by fernlake11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Lapino (service dept) and Rob Mills (parts), Rob Mills
Jun 09, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen experience on DealerRater. Please let Rachel Lapino, Rob Mills or anyone in our sales department know anytime we can be of further service to you. Have a great weekend.

June 07, 2012

As Always Tony has gone above and beyond himself. He noticed that my tires were wearing funny even though they were only a few weeks old. He had them balanced and my ride runs like brand new! Little t More

by slanteyedorange
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fruzia
Jun 08, 2012 -

Clay Cooley Volkswagen of Park Cities responded

We love to hear from our customers and your comment about our "After" customer service is something we strive to deliver every day for our customers. Thank you for recognizing Tony Fruzia and Park Cities Volkswagen. Please let us know anytime we can be of further service to you. Have a fantastic weekend.

June 06, 2012

The teamwork and coordination of personnel at Park Cities VW provides a sense of seamless customer support. Personnel listened to my concerns and tailored their offers and suggestions to accommodate my circu More

by VWDriver5
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hodges, Noble Seely
Jun 06, 2012 -

Clay Cooley Volkswagen of Park Cities responded

First off, congratulations on your new VW. Thank you for placing your trust with us and for sharing your Park Cities Volkswagen experience here on DealerRater. Please let Robert Craft, Pete Hodges, Noble Seely or Chad Wheeler know anytime we can be of further service to you. Have a great rest of your week.

June 04, 2012

I give the higest rating possible to this dealership as my family and I were treated well by Steve Wyatt. He was well knowledged about the car that we were interested in and we didn't feel uncomfortable More

by bose1022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Wyatt
Jun 04, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Congratulations on your new VW and thank you for sharing your Park Cities Volkswagen experience on DealerRater. Please let Steve Wyatt know anytime we can be of further service to you.

June 02, 2012

Friendly, fast and convienent service. Clean welcoming facility and the employees were professional. I appreciate honest work and integrity, Robert presented himself very well and did not leave me with a More

by Jeremy.King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Rippy
Jun 03, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Jeremy, thank you for sharing your service experience at Park Cities Volkswagen. Please let Robert Rippy or any of our team members know anytime we can be of further service to you. Have a great Sunday.

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