Clay Cooley Volkswagen of Park Cities

I had an absolute amazing experience working with the Park cities VW dealership. Not only did they offer me the best price on my Jetta in the metroplex, they also treated me fair on my trade in and work Park cities VW dealership. Not only did they offer me the best price on my Jetta in the metroplex, they also treated me fair on my trade in and worked with me so I would be able to use my truck one day the next week to move some items. They responded quickly to any questions I had, and did not pressure me in any way to get the deal done right then. The finance team also got me an amazing APR and was extremely helpful. This was by far my best experience with a dealership in the state. More

Myron and Matt were laid back, friendly, welcoming, willing to go to battle for me and very knowledgeable. Best car buying experience ever I highly recommend buying a car there. willing to go to battle for me and very knowledgeable. Best car buying experience ever I highly recommend buying a car there. More

great sales person, was fun, down to earth, non-agressive and easily relatable. gold stars all around. this was my first time in a VW dealership to purchas a car, and think it will be my first of many purcha and easily relatable. gold stars all around. this was my first time in a VW dealership to purchas a car, and think it will be my first of many purchased. More

Can we say TDI. i was against buying a diesel at first, but, my boyfriend showed me the difference in cost per gas vs. mileage. him being a diesel mechanic helped. but this is off topic, joe was phenomenal but, my boyfriend showed me the difference in cost per gas vs. mileage. him being a diesel mechanic helped. but this is off topic, joe was phenomenal, just phenomenal. my next car, my friend's next cars, hell, even one for my dog, all are comin' from that guy. More

I was fully expecting to have to leave my car overnight but the service team was lightening-fast in getting it done within MINUTES! Rachelle was super-friendly and always kept me updated on the progress of but the service team was lightening-fast in getting it done within MINUTES! Rachelle was super-friendly and always kept me updated on the progress of the service being done. More

Matt Bond was great! Very attentive and awesome customer service. He was able to find the car we wanted and worked with us to make it happen. We will definitely use Matt again! service. He was able to find the car we wanted and worked with us to make it happen. We will definitely use Matt again! More

I brought my daughters Jetta in for the scheduled appointment for the 60,000 mile service. Greeted when I walked in the service department, and helped right away. The car was finished in a few hours appointment for the 60,000 mile service. Greeted when I walked in the service department, and helped right away. The car was finished in a few hours, and I was called to let me know it was ready. Very professional staff. Car was newly washed and cleaned when I picked it up. Racheal Lapino was very helpful in assisting me in getting a price for a part that I may purchase in the future. More

My last car from PCVW was not a good experience. I wish I had known Myron and Pete before!!! I knew that what they were telling me was the truth and I trusted them. This was THE BEST car buying experience I' had known Myron and Pete before!!! I knew that what they were telling me was the truth and I trusted them. This was THE BEST car buying experience I've ever had!!!! Deb Love More

I initially called to inquire to about a black CC, I didnt ask for a specific salesperson simply the internet saled department. I was then transferred to Olivier who told me yes they did have the black didnt ask for a specific salesperson simply the internet saled department. I was then transferred to Olivier who told me yes they did have the black CC. Seconds later my phone rang and in the confusion of giving directions to my mother (who was with me) I missed the call whic was Olivier telling me that they actually did not have a black CC but did have a brown CC and it was a sport. He was very apologetic and concerned that we drove to the dealership under false pretenses. It was a welcome surprise to hear a salesman comment on not wasting someones time, we (my mother and I) immediately felt comfortable with Olivier and the dealership. I did in fact buy the CC sport. Olivier was a blessing when it came to the details of the deal, no back and forth and no BLUE SHARPIE all over the sheet. I told him what I wanted to pay and he worked it out for me. I LOVE my car and I will definitely buy from Park Cities Volkswagen again as long as Olivier is my salesman. :) More

They took care of my car very quickly even though my appointment was made that morning. The service adviser was very friendly and explained what the problems were and how to fix them very well. I like appointment was made that morning. The service adviser was very friendly and explained what the problems were and how to fix them very well. I liked him not pushy about fixing everything at the same time. He was very understanding and suggested me the future services very well. And addition to that he called me when he promised to do so. I have taken my car to your services since I purchased my car in 2003. The service department have been improved so much I think. Keep up the good work! More