Clay Cooley Volkswagen of Park Cities

Went in with a lease that was about to expire and Joe helped me get into a new Jetta! Simple, easy process. I would recommend anyone to Joe! helped me get into a new Jetta! Simple, easy process. I would recommend anyone to Joe! More

Olivier made the buying process so simple from start to finish. He's very friendly and takes the time to listen to exactly what you're looking for and why you're there. Oliver is a lot of fun to work with finish. He's very friendly and takes the time to listen to exactly what you're looking for and why you're there. Oliver is a lot of fun to work with and has been so quick to respond any time we've had a question since leaving the dealership. I'm loving my new Jetta and he helped to make it possible. More

The service department is organized, friendly and very professional. It is my opinion that my vehicle experienced a first class VW service 80 k maintenance effort with a few extra items that I requested. professional. It is my opinion that my vehicle experienced a first class VW service 80 k maintenance effort with a few extra items that I requested. They were careful, thorough and told me about all the charges before the vehicle went into the service area for its work. Mike Hart went way beyond the expected to take care of even my most trivial request and was very detailed oriented. He checked with me and discussed the status of the work whenever it was required including calling me on my cell and emailing me with updates. I definitely recommend this service group. Pricing of the work was not low, but if an owner wants first class certified service from trained VW mechanics, I'm pretty sure this is the place to bring your car in the Dallas area. I did not inspect the certifications of their mechanics, their training program for their mechanics, nor am I aware of what their post work quality control checks are in the garage. However, the overall impression is one of cleanliness, orderliness and professionalism in the front area of the service group. Such an impression, in my experience, along with the service representative's attentiveness, extends into the service bay area. The vehicle was delivered back on time and they dropped me off and picked me up in a VW dealership van at my office. This group, and Mike Hart, one of the service personnel at Park Cities who handled my car's service, are excellent and I recommend them. More

Really simple easy and not so complicated. Giving the best deal and best situation for us to accept and handle the price and negotiation of the car. best deal and best situation for us to accept and handle the price and negotiation of the car. More

Went in for oil change and detect why engine light was on. They Made sure I was able to go back to work after my visit. Kept me updated during the process. Very friendly. on. They Made sure I was able to go back to work after my visit. Kept me updated during the process. Very friendly. More

Very painless process. Joe and the whole team put together the best deal possible, and never felt like I was being pushed. I shopped around eight dealers, and they were the most responsive to my call together the best deal possible, and never felt like I was being pushed. I shopped around eight dealers, and they were the most responsive to my calls and emails. Half of the eight never even called me back. I would buy here again. More

What can I say about Olivier but AWESOME! His "fun atmosphere" and sincere nature was the main reason for our making a decision on that date. We appreciate everyone who worked so hard to make this pur atmosphere" and sincere nature was the main reason for our making a decision on that date. We appreciate everyone who worked so hard to make this purchase a reality for us. P.S. HEe also gave me a sweatshirt and keychain so anyone who reads this, "don't forget to get yours, too"!!! More

Excellant service. Shop manager took vehicle for test drive with me and was able to get a good sense of the issue. At the end of service the mechanic also took a test drive with me for my satification. drive with me and was able to get a good sense of the issue. At the end of service the mechanic also took a test drive with me for my satification. More

This place was great! Brice May helped me finding a new car. Everybody was very nice, laid back, and answered all my questions. They did a great job showing me all my options and letting me choose the best car. Everybody was very nice, laid back, and answered all my questions. They did a great job showing me all my options and letting me choose the best car that fit all my needs. This place understands what customers need (and what they don't need), and they did a great job listening to me. This was a great experience and I couldn't be happier with my GTI. Great people, great service, would highly recommend! Make sure to ask for Brice May or David Haggler, they're awesome! More