Clay Cooley Volkswagen of Park Cities

I went in with certain parameters to buy a new car. Olivier satisfied my questions and pricing and I left in one visit with my new Jetta Sportwagon TDI! Olivier satisfied my questions and pricing and I left in one visit with my new Jetta Sportwagon TDI! More

Brittney was great, very helpful with the service issues I had. She went above and beyond, will definitely be requesting her next time I come in for service! I had. She went above and beyond, will definitely be requesting her next time I come in for service! More

Like the honest way of treating my time. Lou was Like the honest way of treating my time. Lou was responsive and understood that I do not wanted to play the game of the price pinpong , I told them Like the honest way of treating my time. Lou was responsive and understood that I do not wanted to play the game of the price pinpong , I told them what I wanted and we negotiate the price. Expedite and fast service in the finance, no push to get more services on my car. I was expecting a vw courtesy item (key chain or something) since the passant car key came only with the simple metal ring but that's ok. We bought a routine from vw Richardson and they gave us a vw key chain so I was expecting the same. More

I had a great experience with Mike he was very polite and even explained to me what services needed immediate attention and why. He was happy to answer any all questions I had without making me feel like I w even explained to me what services needed immediate attention and why. He was happy to answer any all questions I had without making me feel like I was just another customer. More

Reid was extremely friendly and helpful. He never pushed us and worked hard to get us a price that worked within our budget. My wife is thrilled with her new car. us and worked hard to get us a price that worked within our budget. My wife is thrilled with her new car. More

Joe was very friendly, straightforward, and easy to work with. We gave him our price and he made it work for us. I love my new Jetta! with. We gave him our price and he made it work for us. I love my new Jetta! More

Olivier made the process easy and I appreciated him keeping me under my time constraints. This was my second time to purchase a car from Park Cities VW and I will continue to use PC VW as my dealership keeping me under my time constraints. This was my second time to purchase a car from Park Cities VW and I will continue to use PC VW as my dealership of choice. More

Chad Wheeler was so friendly and helpful. He answered all my questions no matter how small. The shuttle took me back to work on the day I dropped off my car quickly so I didn't have to miss work. Chad c all my questions no matter how small. The shuttle took me back to work on the day I dropped off my car quickly so I didn't have to miss work. Chad contacted me with repair status, warranty status & rental car approval right away. They had my car over the weekend & it was ready on Monday afternoon. Chad informed my that my care was covered under warranty so I didn't have to pay out of pocket. Once my care was ready for pick up they sent a shuttle for me during my lunch hour. Service Advisor Robert Craft made sure to help get my paperwork processed & last minute questions I had answered. I love that I didn't have to sit around forever in their lobby or miss a day of work for these repairs. Everyone at the service department are so friendly & I would highly refer anyone to go there for repairs to their VW. More

I have taken my 99 Jetta there for 3 or 4 occasions for minor repairs. They are super-friendly, courteous, and fast. Lots of amenities like shuttle service or free rental car, free car wash, very nice wait minor repairs. They are super-friendly, courteous, and fast. Lots of amenities like shuttle service or free rental car, free car wash, very nice waiting room, etc. However, the prices are through the roof as you would expect from a dealership (you can expect to pay AT LEAST 5x more than you would at a neighborhood mechanic). More

It was an overall great experience buying my new car from Joe. He was friendly, helpful and very patient thru the whole process. i would recommend to anyone I know buying a car for Park Cities VW and from Joe. He was friendly, helpful and very patient thru the whole process. i would recommend to anyone I know buying a car for Park Cities VW and from Joe. More