Clay Cooley Volkswagen of Park Cities

This was my second visit to this dealership. First with my daughter purchasing a car and second I purchased a car. Everyone is very professional and courteous. I hope that in the furture I will be able t my daughter purchasing a car and second I purchased a car. Everyone is very professional and courteous. I hope that in the furture I will be able to purchase another vehicle at this dealership because it was so easy. Good Job to everyone!!!!!! More

both steve and pete were great to work with. they were professional while maintaining a relaxed, non-pressured exchange. they were polite and respectful, and i always felt they were being forthcoming wit professional while maintaining a relaxed, non-pressured exchange. they were polite and respectful, and i always felt they were being forthcoming with me. i never felt that i was being manipulated, and i appreciated a car buying experience that wasn't rushed or tense. both of them really spent quite a bit of time with me individually, and listened to my needs and concerns... they did an excellent job of going with my flow, and viewing the transaction from my perspective. i picked up my tiguan today, and in the big scheme of things, this was hands-down the best car purchase experience i've ever had... which really is significant since i've purchased about 15 cars over the past 35 years! More

From start to finish a great experience. The best price+warranty I could find in the Metroplex. Excellent and attentive customer service. Fast and thorough throughout the buying process. Friendly and price+warranty I could find in the Metroplex. Excellent and attentive customer service. Fast and thorough throughout the buying process. Friendly and approachable personnel that were very knowledgeable about the product. Overall just a fantastic experience. If a friend or I were in the market for a new or used VW I would absolutely recommend Park Cities VW. More

Wonderful experience at Park Cities V.W.! Many thanks to Olivier... like working with an old friend! He's the best! I'll be back! Olivier... like working with an old friend! He's the best! I'll be back! More

I started the process via the internet because their web site had the car we were looking for a 2012 Golf R. Joe Luna, the Salesperson, got back to me via e-mail confirming the car was in stock and availabl site had the car we were looking for a 2012 Golf R. Joe Luna, the Salesperson, got back to me via e-mail confirming the car was in stock and available. Since these vehicles are limited in production finding the right one is not easy, but they had it. I told Joe we had a wedding to go to that evening but we would come in in about 30 minutes to see the car and give him a down payment to hold it till Monday when we could come back to finish the deal. When we arrived at the dealer Joe had the car running (it was 97 degrees that day) and we went for a quick drive. My wife and I decided that it was what we wanted and Joe said that we could complete the deal in less than 30 minutes saving us a trip up again on Monday so in less than 45 minutes total we drove out with the new car. GREAT JOB!! More

We came in without an appointment with a dead battery. The service dept was able to get our car in and out in a timely matter. Tony was friendly and helpful. The service dept was able to get our car in and out in a timely matter. Tony was friendly and helpful. More

I love going to Park Cities VW and I especially love working with Tony! When I come in everyone is so personable and helpful. They are always willing to help me with whatever I need and I always feel my working with Tony! When I come in everyone is so personable and helpful. They are always willing to help me with whatever I need and I always feel my needs are being met. Furthermore, they give me the information I need to make informed and decisions about my Jetta and service. Not to mention I have never found a better deal in town! Park Cities isn't like most dealerships, where you walk away feeling pushed and forced into expensive service and products. Park Cities truly cares about their customers and I'm so happy I decided to buy my Jetta with them. More

Tony Fruzia is an excellent service provider who knows his customers and goes the extra mile to make sure they are informed during the service process and know their options. He is always positive, upbea his customers and goes the extra mile to make sure they are informed during the service process and know their options. He is always positive, upbeat, and friendly, which is a big help especially when dealing with the inconvenience and stress that goes along with having a car out of service. Over the past 11 years, I have dealt with other Volkswagen shops in the area, but Tony is the reason I consider Park Cities VW my first choice when having any service done on my New Beetle TDI. More

Very easy transaction, sales person was very professional! This is my second vehicle purchase at this dealership and the service is outstanding. Would recommend to anyone. professional! This is my second vehicle purchase at this dealership and the service is outstanding. Would recommend to anyone. More

I took my daughter's 2005 VW beetle into Park Cities VW to have it serviced. I was preparing the car for sale. I also needed two hub caps and some touch up paint which I ordered from the parts department. to have it serviced. I was preparing the car for sale. I also needed two hub caps and some touch up paint which I ordered from the parts department. Rachel Lapino was my service representative and handled my contact with their department well. She gave me good advice while emphasing the recommendations their tech had made. When she found out I was selling the car she informed the used car dept. and they also gave me good advice. Rob Mills in the parts dept. was also very nice and helped. More