Clay Cooley Volkswagen of Park Cities

I flew in from out of state to buy a car here. I big risk but these guys were great and a lot better than the people I was dealing with back home. Olivier picked me up at the airport and made sure the risk but these guys were great and a lot better than the people I was dealing with back home. Olivier picked me up at the airport and made sure the whole process took as little time as possible. Matt in finance was quick reasonable and professional as well. I am generally not a fan of car dealerships but these guys are different. Thanks! More

Mr luna... Thanks!! soooooo much for everything From Mr luna... Thanks!! soooooo much for everything From the beginning to the END!!! YOUR THE BEST!! keep up the Good work!! GOD BLESS!! Ms W Mr luna... Thanks!! soooooo much for everything From the beginning to the END!!! YOUR THE BEST!! keep up the Good work!! GOD BLESS!! Ms Williams More

Great team there At Park Cities, Oliver very helpful. Great team there At Park Cities, Oliver very helpful. Thanks for my new car! Excellent service offered 3 year all maintenance included. If you need Great team there At Park Cities, Oliver very helpful. Thanks for my new car! Excellent service offered 3 year all maintenance included. If you need a VW - go here! More

I had been thinking about trading in my Suburban for something a little smaller, most likely a minivan. After searching around, I had decided on a VW Routan. I was hesitant to purchase a new one becau something a little smaller, most likely a minivan. After searching around, I had decided on a VW Routan. I was hesitant to purchase a new one because I have 4 young boys who like to get things dirty. I happened to locate a Certified Used Routan online at Park Cities. It was exactly what I was looking for. After several days of communication and working around our schedules, my husband and I were able to head down during our lunch time. Olivier was ready as soon as we pulled in. One test drive and we were sold. We were able to get exactly what we wanted for our trade in, and the interest rate we wanted as well. Everything went so smoothly and we were able to be done very quickly so that we could head back to work. I loved how everyone seemed to work together and there was no running around to "talk to my manager". I am in love with my Routan and cannot be more thrilled at the ease of this process. Thank you Olivier and the whole team who worked with us! Matt and Jonna Hawkes More

The buying experience was just what I wanted. We were there for only 2hours and it was all done. It was the right car for the right price. They even went the extra mile to get a better finance rate. Good there for only 2hours and it was all done. It was the right car for the right price. They even went the extra mile to get a better finance rate. Good job by all! More

Easy to schedule a service, very friendly staff. The service was also done in a timely manner. I will continue to use this Dealership again. service was also done in a timely manner. I will continue to use this Dealership again. More

I walked into Park Cities VW at about 6:00pm, straight from a construction job site, and I wasn't as cleaned up as I would have liked. I was met by Evan Doan, while I was looking at a few different vehic from a construction job site, and I wasn't as cleaned up as I would have liked. I was met by Evan Doan, while I was looking at a few different vehicles. He was immediately helpful and friendly. He was able to answer all my questions about models, options, and pricing. I ended up purchasing the vehicle I wanted, and was able to get the interest rate for my loan finalized at about 3 percent less than was estimated. Evan, Matt, and Pete were all very helpful, efficient, and pleasant with the transactions. They stayed at work until after 9:15pm for the delivery of my new Jetta Sportwagen TDI. I had researched all the VW dealerships for pricing and inventory in the DFW area, and found Park Cites to be comparable. Once in the store, the price and options for the vehicle I was interested in were better than expected. I could not be more pleased with my experience with Park Cites VW and their staff. More

A few years ago, I went in for service on my Jetta and I left in a used Touareg. More recently, I went in for service on the Touareg and walked out with a new Passat. David doesn't let more than an hour left in a used Touareg. More recently, I went in for service on the Touareg and walked out with a new Passat. David doesn't let more than an hour pass before he returns a voicemail. Pete's attitude is excellent! Steve made the process smooth and easy. They are a great team. More

Excellent service!!! Steve is great and very flexible. I highly recommend Park Cities Volkswagen. They will match the price that you want. I love my new Tiguan and the service that it has. highly recommend Park Cities Volkswagen. They will match the price that you want. I love my new Tiguan and the service that it has. More

Olivier is a very good salesman to deal with at Boardwalk. Everyone was really nice. This is the second time I've bought a car from Boardwalk. It's the main reason why I am a repeat customer. My Boardwalk. Everyone was really nice. This is the second time I've bought a car from Boardwalk. It's the main reason why I am a repeat customer. My entire experience this time was great. I had one little concern and they quickly fixed the issue immediately. They gave me a good price for my trade in. Customer care is a VERY important thing with them. I have another experience from January of this year that definitely made me a repeat customer. I had an 2006 Volkswagen Jetta TDI that needed a brake job and the 50k maintenance package performed. The gentleman that was assigned to me went above and beyond what was required of him. He was able to get me a loaner car for the day. He could have easily had me rent a car to save himself some time. He didn't, he went out of his way to find a loaner car for me. Having said that I will say this about the finance guy in the RICHARDSON Boardwalk Volkswagen dealership. Everyone else, especially the salesman, was very nice and professional. This is from my car purchase in June 2009. He is still working there to this day. (How I have NO idea. My opinion, he should be fired IMMEDIATELY) I bought an used 2006 Volkswagen Jetta TDI. Due to who my employer was he said that my interest rate would be 13%. Only because of my EMPLOYER, not my credit score (above 650). I called him on this as bull. I got the interest rate dropped to 7.99% How can someone have a clear conscious about doing that to a customer? There are a lot of people who he has obviously taken advantage of over the years. I will tell this story every chance I have about him SPECIFICALLY until he is no longer working for Boardwalk. Everyone else I have dealt with at Boardwalk, at both locations, have been great. I do need to add that the finance GENTLEMAN at the Park Cities location was very nice and professional to deal with. It's only the finance guy at the RICHARDSON Boardwalk Volkswagen I am saying this about. (Sorry it took me a week to post this Olivier!) More