
Clay Cooley Volkswagen of Park Cities
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Robert and his team really helped me out with my repairs on my Jetta...while in for routine maintenance an issue came up that would not have otherwise but covered under my warranty. But they extended a good on my Jetta...while in for routine maintenance an issue came up that would not have otherwise but covered under my warranty. But they extended a good will warranty to me and saved me lots of money - which I REALLY appreciated! More
Park Cities Volkswagon was the best experience I have had at any dealership. Friendly service and most importantly I didn't feel I was getting ripped off. I typically go to Hiley Volkswagon where they were c at any dealership. Friendly service and most importantly I didn't feel I was getting ripped off. I typically go to Hiley Volkswagon where they were charging me for service that Park Cities told me was covered under warranty. Park Cities attendant, Ted, was honest. Honesty goes a long way in my book. I will recommend all my VW driving friends to Park Cities. More
found them disrespectful and unappreciative to my time. found them disrespectful and unappreciative to my time. It was a very bad experience, and I am not planning to be in this situation again. found them disrespectful and unappreciative to my time. It was a very bad experience, and I am not planning to be in this situation again. More
I know tha I can count on good quality service with Park Cities VW. Tony is prompt about returning phone calls and cares about addressing the customer's concerns. Cities VW. Tony is prompt about returning phone calls and cares about addressing the customer's concerns. More
Excellent experience. Reid was a pleasure to deal with. I had already done quite a bit of "homework" on line so I knew what I had in mind. No one pressured me and everyone was very forthcoming with all my I had already done quite a bit of "homework" on line so I knew what I had in mind. No one pressured me and everyone was very forthcoming with all my questions. More
My Passat suffered a severe malfunction and was towed to Parkcities on Lemmon. Tony worked with the service tech and with me to solve the problem and to keep my expenses within reason. Parkcities on Lemmon. Tony worked with the service tech and with me to solve the problem and to keep my expenses within reason. More
David Elsea genuinely cares about his customers. He did an outstanding job of keeping me informed a helping me consider the the options and I would bring my Jetta to him for all of my service needs if the an outstanding job of keeping me informed a helping me consider the the options and I would bring my Jetta to him for all of my service needs if the cost was reasonable. I had a check engine light (CEL) on and a few recall items to repair. Exhaust Pressure Sensor B was the cause of the CEL. The part was $96.00 but labor & tax was $170 for what should have been 15 minutes of labor. The part is easily reached and replaced by disconnecting 3 screws, 2 small hoses and quick connect electrical plug. Should have been $50.00 or less in my book More