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Clay Cooley Volkswagen of Park Cities

Dallas, TX

4.3
1,166 Reviews
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5555 Lemmon Ave

Dallas, TX

75209

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Showing 1,166 reviews

January 23, 2012

Robert and his team really helped me out with my repairs on my Jetta...while in for routine maintenance an issue came up that would not have otherwise but covered under my warranty. But they extended a good More

by tdmiller66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Craft
Jan 23, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen experience here on DealerRater. Please let Robert Craft know anytime we can be of further service to you.

January 23, 2012

Park Cities Volkswagon was the best experience I have had at any dealership. Friendly service and most importantly I didn't feel I was getting ripped off. I typically go to Hiley Volkswagon where they were c More

by HazelM.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted, Ted Jacobs
Jan 23, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen service experience with Ted Jacobs. Please let us know anytime we can be of further service to you and thank you for giving us the opportunity to earn your business.

January 22, 2012

i had a great experience all the way around. olivier was great to work with and meet all of my needs. i would recommend him and the delearship . More

by mcrum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
olivier
Jan 22, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Congratulations on your new VW and thank you for sharing your Park Cities Volkswagen experience. Please let Olivier Zitoun know anytime we can be of further service to you. Enjoy this beautiful day in North Texas.

January 22, 2012

found them disrespectful and unappreciative to my time. found them disrespectful and unappreciative to my time. It was a very bad experience, and I am not planning to be in this situation again. More

by Ashly20112012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Medina
January 21, 2012

I know tha I can count on good quality service with Park Cities VW. Tony is prompt about returning phone calls and cares about addressing the customer's concerns. More

by mdurbin12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fruzia, Tony Fruzia
Jan 21, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen experience here on DealerRater. Please let Tony Fruzia know anytime we can be of further service to you.

January 20, 2012

Excellent experience. Reid was a pleasure to deal with. I had already done quite a bit of "homework" on line so I knew what I had in mind. No one pressured me and everyone was very forthcoming with all my More

by cityviolet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Ryan, Reid Ryan
Jan 20, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen experience this afternoon. Please let Reid Ryan know anytime we can be of further service to you. Congratulations on your new VW and thank you for giving us the opportunity to earn your business.

January 20, 2012

This was by far the best car buying experience I've had. I'd recommend this dealer to any body. Thanks for a great transaction! More

by jfairchild3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oliver/Matt, Matt Hewison
Jan 20, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Congratulations on your new VW and thank you for sharing your Park Cities Volkswagen experience with us. Please let Olivier Zitoun or Matt Hewison know anytime we can be of service to you. Enjoy this beautiful weather in North Texas.

January 17, 2012

My Passat suffered a severe malfunction and was towed to Parkcities on Lemmon. Tony worked with the service tech and with me to solve the problem and to keep my expenses within reason. More

by earlew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Fruzia, Tony Fruzia
Jan 17, 2012 -

Clay Cooley Volkswagen of Park Cities responded

We are sorry to hear of your Passat's malfunction, but we are glad that we were able to be of service to you. Please let Tony Fruzia know whenever we can be of further assistance. Thank you for sharing your Park Cities Volkswagen experience here on DealerRater.

January 16, 2012

David Elsea genuinely cares about his customers. He did an outstanding job of keeping me informed a helping me consider the the options and I would bring my Jetta to him for all of my service needs if the More

by gscloud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Elsea
Jan 16, 2012 -

Clay Cooley Volkswagen of Park Cities responded

My name is Robert Rippy and I am the General Manager at Park Cities Volkswagen. Thank you for sharing your feedback and review on DealerRater this morning. Our focus is on delivering the best overall value for our customers and I am here to talk about your specific service experience to learn more. Please let me know when you have the opportunity to talk or stop in to meet with me personally. In Service, Robert Rippy, General Manager Park Cities Volkswagen 214-620-4946

January 16, 2012

Great Service in a timely manner! I needed a rental and that was easy to be taken care of as well. Everything was done sooner than expected! More

by vm1073
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Craft
Jan 17, 2012 -

Clay Cooley Volkswagen of Park Cities responded

Thank you for sharing your Park Cities Volkswagen service experience with Robert Craft. Please let us know anytime we can be of service to you. We appreciate the opportunity to earn your business.

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