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Clay Cooley Volkswagen of Park Cities

Dallas, TX

3.6
901 Reviews
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5555 Lemmon Ave

Dallas, TX

75209

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Showing 901 reviews

March 17, 2011

I purchased a new VW yesterday Olivier was my sales representative. Olivier was very helpful, courteous, demostration of the new car and features was very imformative. The process was seamless, I wil More

by mollie57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivier
March 15, 2011

I went to this dealership and found my car in 5 minutes. Olivier is the best car salesman I have ever worked with. He was honest and not pushy at all. He told me the facts and we agreed on a price. He me More

by celesteross18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivier Zitoun
March 15, 2011

We had very specific requirements when purchasing a "new" used vehicle. Park Cities was the only dealership that had two to choose from. When we drove up to Park Cities, Olivier met us by our car. H More

by klee5235
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivier
March 10, 2011

Just got a one year aniversary e-mail from Olivier. I replied that he and his dealership had been wonderful, that I've learned VW in general has an amazing focus on customer service, and that my Jetta TD More

by SterlingS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivier Zitoun
March 09, 2011

Olivier was very attentive and provided prestine customer service at both our visits. Everyoneincluding the financial department was friendly and seem genuinely interested in provided us with the best deal More

by Raza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Olivier
March 07, 2011

This is my second VW purchase from Park Cities. I not only got the car I wanted for the price I wanted, I was never pressured into any add on purchases after the sale. I truly felt like my business was a More

by mistylynne66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Hodge
March 05, 2011

I went in to get my car serviced and was helped by Robert Craft. My experience was exceptional! Robert, along with all of the other employees I interacted with, was very friendly, helpful and generous. He an More

by Lizzie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Craft
March 03, 2011

Sales people and financial person were very professional and friendly. Israel, my sales person, was always extremely courteous and knowledgeable and was particularly sincere in advising me on how the Blue More

by RPBond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Velasquez-David Hagler-Steve Wyatt, Israel Velasquez, Steve Wyatt
Mar 03, 2011 -

Clay Cooley Volkswagen of Park Cities responded

I sincerely appreciate your bringing this to my attention. Now that I am aware of this issue, I make the changes which are clearly necessary to ensure this doesn't happen to anybody else. How can I make this up to you?

March 03, 2011

Very personable staff.They were energetic, nice to each other and communicated what needed to be done and the time necessary clearly. I was helped immediately after parking and their online apt setting is More

by snoox75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Allison
March 02, 2011

The dealership had a "relaxed" feel to it. I did not feel pressured at all. My one complaint, if you could call it that, is that we had to wait about 30 min. Before we received help, but we did More

by mxracer892
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Harris, Matt Hewison, Ted Jacobs
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